Warehouse Operations Manager
About The Position
The Operations Manager is an operations-focused leader responsible for overseeing warehouse operations functions while driving execution across logistics, people, and process. This role owns daily warehouse departments, including Shipping, Receiving, Quality Control, & Repairs. Collaborating closely with the Sr. Director of Warehouse Operations, this leader balances hands-on engagement with analytical and administrative work—managing carrier relationships, negotiating freight and shipping rates, overseeing labor planning, collaborating with all safety related incidents/training/committee, and ensuring operational discipline across the business. The ideal candidate is equally comfortable on the warehouse floor and at the desk: dynamic, visible and credible with teams, strong in vendor and carrier management, disciplined in SOP execution, and data-driven in performance management and continuous improvement. This role operates primarily on a Monday through Friday, in-person, day-shift schedule, with flexibility required to meet business needs.
Requirements
- 5+ years of progressive warehouse operations experience, including people management
- Strong management and coaching skills
- Proficiency in Microsoft Office, especially Excel
- Experience working with ERP/WMS systems
- Strong organizational, communication, and problem-solving skills
Nice To Haves
- Bachelor’s degree preferred in supply chain, logistics, or business
- Bilingual Spanish highly preferred
Responsibilities
- Manage daily warehouse departments including Shipping, Receiving, Quality Control, & Repairs
- Own carrier relationships, negotiating rates & routes and trouble shoot as necessary
- Lead and supervise warehouse-based supervisors, leads, and associates
- Build, lead and enforce safety programs and standards for AHD
- In partnership with Sr. Director of Warehouse Operations, train, coach, and develop warehouse staff; support performance improvement and career growth
- Execute and uphold SOPs across all warehouse operations functions
- Partner with leadership to manage labor planning, scheduling, and overtime control
- Monitor and report on key performance indicators
- Support continuous improvement initiatives focused on efficiency, quality, and cost reduction
- Utilize ERP, WMS, and TMS systems to optimize workflows and reporting
- Collaborate cross-functionally with Customer Service, OPS, Facilities and other departments as needed.
Benefits
- Eligible for up to a 6% employer 401(k) contribution following six months of employment
- Paid time off away from work, including scheduled company holidays
- Competitive benefits and incentivizing programs
- Team building company sponsored events
- Employee discount and bi-annual sample sale
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
