Warehouse Operations Lead

NFI Industries•Greensboro, NC

11d

About The Position

The Warehouse Operations Lead assists in coordinating and supervising daily warehouse activities under the direction of the Operations Supervisor. The role directs employee work assignments in a manner aligned with company service and cost objectives, and supports warehouse leadership in meeting safety, quality, and productivity goals. The position oversees warehouse processes including receiving, put away, picking, and loading. It provides hands-on support with material handling and forklift responsibilities, helps ensure equipment is operated safely and efficiently, and trains employees on operational SOPs and work instructions. The role also supports orderly warehouse operations through inventory organization and rotation, product labeling, cleaning, and order staging. The Warehouse Operations Lead communicates with internal and external partners and raises operational concerns and improvement ideas to management.

Requirements

High school diploma or GED.
Experience in a fast-paced warehouse environment.
Experience with a Warehouse Management System.
Experience using Microsoft Office applications, including Word, Excel, and PowerPoint.
Ability to handle changing priorities and use good judgment in stressful situations.
Good visual acuity to inspect shipments.
Ability to enter computer data to create a daily inventory report.
Accuracy in recordkeeping and in sorting, checking, counting, and verifying received items.
Strong time management, organizational, planning, and self-motivation skills.
Material handling equipment (MHE) experience or willingness to learn MHE.
Attention to detail.
Excellent customer service skills.

Responsibilities

Work closely with shift leadership to accomplish shift goals.
Oversee and coordinate receiving, put away, picking, and loading processes.
Direct employee work assignments.
Provide daily hands-on support in material handling and forklift responsibilities.
Drive compliance with safety, quality, and productivity goals in support of warehouse leadership objectives.
Suggest ideas for process improvement to the supervisor.
Communicate professionally, orally and in writing, with internal and external partners.
Communicate problems, concerns, and ideas to management and assist in finding solutions.
Ensure the efficient and safe operation of material handling equipment.
Train new and current employees on operational SOPs and work instructions.
Keep the warehouse clean and orderly, including organizing and rotating inventory, maintaining product labels, sweeping, and assisting with order staging for delivery.
Ensure products are stored safely and in the proper place.
Assist in maintaining warehouse security.
Perform additional duties as assigned by the warehouse supervisor or manager.