Warehouse Mgmt. System (WMS) Manager
About The Position
The Operations System Manager (WMS Manager) is part of the Operations Systems Manager team on the DFN Integration Team. The short-term scope, approximately one year, focuses on supporting conversion of the existing customer base to a new WMS solution through testing, implementation, and ongoing maintenance. The long-term scope focuses on providing Operations Systems support for the DFN network. The role oversees operations systems and maintains WMS, TMS, and PKGS systems. The manager works closely with warehouse teams to ensure systems are configured, maintained, and optimized for business needs. The role also provides technical support to DHL site teams and customers and develops and executes test and project plans.
Requirements
- Bachelor’s degree in IT or a similar field, or equivalent experience.
- At least 4 years of transportation or logistics experience.
- At least 4 years of experience in a similar role.
- Strong technical skills.
- Excellent communication and interpersonal skills.
- Experience in warehouse operations and familiarity with inventory-management and logistics best practices.
- Detail-oriented and organized, with the ability to work well under pressure in a fast-paced environment.
Responsibilities
- Configure systems by setting parameters, defining workflows, and creating inventory-management rules.
- Maintain systems by identifying and resolving issues, coordinating upgrades, and ensuring systems function as expected.
- Train users, including creating training materials, delivering training sessions, and providing ongoing support.
- Analyze system data to identify trends, optimize inventory levels, and improve warehouse efficiency.
- Integrate systems with ERP, TMS, PKGS, or order management systems to support seamless data flow.
- Provide technical support to DHL site teams and customers.
- Develop and execute test and project plans.
- Support conversion of the existing customer base to a new WMS solution through testing, implementation, and ongoing maintenance.
- Provide Operations Systems support for the DFN network.
Benefits
- Medical
- Dental
- Vision
- Prescription coverage
- Discounted Stock Purchase
- General Bonus Plan
- Generous PTO policy
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
