Warehouse Mgmt. System (WMS) Manager
About The Position
The WMS Manager is an Operations Systems Manager on the DFN Integration Team. The short-term scope, approximately one year, is to support conversion of the existing customer base to a new WMS solution through testing, implementation, and ongoing maintenance. The longer-term scope is to provide Operations Systems support for the DFN network. The role oversees operational systems and maintains WMS, TMS, and PKGS systems. The manager works closely with warehouse teams to configure, maintain, and optimize systems to meet business needs. The position also provides technical support to DHL site teams and customers, and develops and executes test and project plans.
Requirements
- Bachelor’s degree in IT or a similar field, or equivalent experience.
- At least 4 years of transportation or logistics experience.
- At least 4 years of experience in a similar role.
- Strong technical skills.
- Excellent communication and interpersonal skills.
- Experience in warehouse operations and familiarity with inventory management and logistics best practices.
- Detail-oriented, organized, and able to work well under pressure in a fast-paced environment.
Responsibilities
- Configure systems by setting parameters, defining workflows, and creating inventory-management rules.
- Maintain and update systems, identify and resolve issues, coordinate upgrades, and ensure systems function as expected.
- Train users by creating materials, delivering training sessions, and providing ongoing support.
- Analyze system data to identify trends, optimize inventory levels, and improve warehouse efficiency.
- Integrate systems with ERP, TMS, PKGS, and order management systems to support seamless data flow.
- Provide technical support to DHL site teams and customers.
- Develop and execute test and project plans.
- Support the conversion of existing customers to a new WMS solution through testing, implementation, and ongoing maintenance.
- Provide Operations Systems support for the DFN network.
Benefits
- Medical benefits
- Dental benefits
- Vision benefits
- Prescription benefits
- Discounted stock purchase
- General Bonus Plan
- Generous PTO policy
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
