Warehouse Materials Associate II

Carilion Clinic•Roanoke, VA

7d•Onsite

About The Position

The Warehouse Materials Associate II is responsible for all aspects related to incoming freight that is delivered to the Carilion Warehouse. The associate is responsible for performing standard receiving and stocking tasks, such as unloading delivery trucks, sorting items by receiving priority, identifying and documenting damaged deliveries, rotating inventory, storing materials for easy access at primary pick locations, and performing quality assurance (QA) activities.

Requirements

Ability to receive, stock and drive a forklift when needed.
Proper Drivers License and Health Card (Driving record as required by Carilion policy.

Responsibilities

Provides exceptional customer service to requesters / end users, buyers, and other warehouse teams.
Inspects and signs for deliveries.
Works with fellow members of the warehouse team to identify and address items that should be prioritized for receiving (i.e., patient specific, rush and hot orders).
Utilizing an Inventory Management System, ensures that received item quantities are accurately entered in and, when needed, discrepancies are properly documented in the inventory management system and on packing slips.
Maintains a well-organized delivery record system. The delivery system prevents the loss of goods and provides documentation of the transfer of liability from one entity to another.
Efficiently resolves all order-related inquiries / requests within service portal software as needed.
Stocks items utilizing the inventory management system.
Accurately and consistently creates and maintains all back stock process.
Maintains a high level of customer service for other warehouse employees and downstream customers by performing scheduled and as-needed QA activities, including inspecting and maintaining the cleanliness of inventory racks, bins, and labels.
Escalates item discrepancies, order-delivery inconsistencies, and quality standard exceptions to leadership.
Loads and unloads medical items from Carilion vehicles and ensures specimens, medicines, equipment, or documents are properly maintained and safely secured based on specific company requirements.
Transports and delivers the applicable items to the correct destinations in a timely manner and based on routing specifications.
Adheres to and observes proper fleet operations and regulations including DOT and OSHA, maintains vehicles and observes safety procedures as part of a daily routine.
Conducts daily pre-trip and post-trip maintenance and safety inspection.