Warehouse Materials Associate II

Carilion Services•Roanoke, VA

5d•Onsite

About The Position

This is a full-time, day shift position at Carilion Clinic's Roanoke facility. The Warehouse Materials Associate II is responsible for all aspects of incoming freight, including receiving, stocking, and driving a forklift when needed. Carilion Clinic is a mission-driven health system focused on innovation, collaboration, and making a difference. Located in Roanoke, VA, it includes hospitals, trauma centers, a NICU, specialized institutes, physician practices, and a medical school and research institute.

Requirements

Ability to receive, stock and drive a forklift when needed.
Perform standard receiving and stocking tasks.
Unload delivery trucks.
Sort items by receiving priority.
Identify and document damaged deliveries.
Rotate inventory.
Store materials for easy access at primary pick locations.
Perform quality assurance (QA) activities.
Provide exceptional customer service to requesters / end users, buyers, and other warehouse teams.
Inspect and sign for deliveries.
Consistent communication with the Inventory Team on all shipment discrepancies.
Work with fellow members of the warehouse team to identify and address items that should be prioritized for receiving (i.e., patient specific, rush and hot orders).
Utilize an Inventory Management System to ensure received item quantities are accurately entered and discrepancies are properly documented.
Maintain a well-organized delivery record system.
Efficiently resolve all order-related inquiries / requests within service portal software as needed.
Stock items utilizing the inventory management system.
Accurately and consistently create and maintain all back stock process.
Maintain a high level of customer service for other warehouse employees and downstream customers by performing scheduled and as-needed QA activities.
Inspect and maintain the cleanliness of inventory racks, bins, and labels.
Escalate item discrepancies, order-delivery inconsistencies, and quality standard exceptions to leadership.
Load and unload medical items from Carilion vehicles.
Ensure specimens, medicines, equipment, or documents are properly maintained and safely secured based on specific company requirements.
Transport and deliver the applicable items to the correct destinations in a timely manner and based on routing specifications.
Adhere to and observe proper fleet operations and regulations including DOT and OSHA.
Maintain vehicles and observe safety procedures as part of a daily routine.
Conduct daily pre-trip and post-trip maintenance and safety inspection.
Maintain Proper Drivers License and Health Card (Driving record as required by Carilion policy).

Responsibilities

Receive, stock, and drive a forklift when needed.
Perform standard receiving and stocking tasks, such as unloading delivery trucks, sorting items by receiving priority, identifying and documenting damaged deliveries, rotating inventory, and storing materials for easy access.
Provide exceptional customer service to requesters, end users, buyers, and other warehouse teams.
Inspect and sign for deliveries.
Communicate shipment discrepancies to the Inventory Team.
Prioritize receiving of items such as patient-specific, rush, and hot orders.
Utilize an Inventory Management System to accurately enter received item quantities and document discrepancies.
Maintain a well-organized delivery record system to prevent loss of goods and provide documentation of liability transfer.
Resolve order-related inquiries and requests within service portal software.
Stock items utilizing the inventory management system.
Create and maintain back stock processes.
Perform scheduled and as-needed Quality Assurance (QA) activities, including inspecting and maintaining the cleanliness of inventory racks, bins, and labels.
Escalate item discrepancies, order-delivery inconsistencies, and quality standard exceptions to leadership.
Load and unload medical items from Carilion vehicles, ensuring specimens, medicines, equipment, or documents are properly maintained and safely secured.
Transport and deliver items to correct destinations in a timely manner based on routing specifications.
Adhere to and observe proper fleet operations and regulations including DOT and OSHA.
Maintain vehicles and observe safety procedures as part of a daily routine.
Conduct daily pre-trip and post-trip maintenance and safety inspections.
Maintain Proper Driver's License and Health Card (Driving record as required by Carilion policy).