Moncrief Heating & Air - Warehouse Manager

Ace Hardware • Alpharetta, GA

1d • Hybrid

About The Position

Moncrief Heating & Air Conditioning, the oldest HVAC company in Atlanta serving the area since 1898, is now part of the Ace Hardware Home Services family. This partnership combines Moncrief's long-standing commitment to core values with the resources of Ace Hardware, a trusted retailer. The company continues to deliver exceptional HVAC and plumbing services and quality, aiming for growth and community support. The Warehouse Manager will oversee warehouse operations across Alpharetta and Marietta locations, with Alpharetta as the primary base. This role is crucial for managing inventory, warehouse teams, fleet vehicles, facilities, vendor relationships, and operational processes to ensure safety, efficiency, and alignment with Ace Hardware Home Services standards. The position supports field productivity, inventory accuracy, fleet uptime, and ensures teams have the necessary resources for exceptional customer service.

Requirements

• Minimum of 5 years of warehouse management, supply chain, logistics, or related operational experience.
• Experience managing multi-location warehouse operations required.
• Fleet management experience required, including maintenance coordination, vendor communication, vehicle tracking, and related compliance processes.
• Strong knowledge of inventory control, warehouse operations, purchasing, receiving, logistics, and vendor management.
• Experience leading, coaching, and developing warehouse teams.
• Ability to standardize processes, manage multiple priorities, and drive accountability across locations.
• Strong organizational, communication, problem-solving, and decision-making skills.
• Ability to collaborate with field leadership, operations, service, install, customer experience, vendors, and corporate partners.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook.
• A valid driver’s license with at least 3 years of US driving experience, is required for this role.

Nice To Haves

• Previous home services experience strongly preferred, including HVAC, plumbing, electrical, or similar field-service industries.
• Experience using ServiceTitan or similar inventory/field service software preferred.

Responsibilities

• Lead and support warehouse operations across multiple locations, ensuring consistency, accountability, and adherence to company standards.
• Manage and provide direction to warehouse team members, including training, coaching, performance management, timecard approval, and PTO approval in accordance with HR standards.
• Partner with local leadership to align warehouse operations and fleet programs with AHHS/Ace platform standards, processes, integrations, and controls.
• Oversee daily warehouse activities, including inbound and outbound inventory, stocking, receiving, transfers, order fulfillment, truck stock, and logistics coordination.
• Maintain accurate inventory levels through cycle counts, audits, reconciliation, stock rotation, and inventory control procedures.
• Implement best practices and standardized operating procedures to improve warehouse efficiency, productivity, safety, and service levels.
• Manage fleet-related responsibilities, including vehicle maintenance, registrations, spare vehicles, fleet turnover, vendor coordination, and communication with fleet service providers.
• Support facilities management, including maintenance, repairs, contractors on-site, vendor relations, and general upkeep to ensure safe, clean, and efficient warehouse operations.
• Build and maintain strong relationships with vendors, suppliers, fleet partners, and internal business partners.
• Monitor warehouse performance, inventory accuracy, productivity, and operational metrics to identify opportunities for improvement.
• Support budget management by reviewing warehouse-related expenses, identifying cost-saving opportunities, and optimizing labor, equipment, space, and resources.
• Promote and maintain a safe working environment by enforcing safety standards, conducting safety checks, and ensuring compliance with organizational policies and applicable regulations.
• Lead continuous improvement efforts to streamline warehouse processes, improve field support, and enhance overall operational performance.

Benefits

• Incentive/Commission/Bonus opportunities
• 401(k) retirement savings plan with matching company contributions
• Comprehensive health coverage (medical, dental, vision)
• Company paid short-term disability
• Company paid long-term disability
• Life insurance benefits for you and your dependents
• Warehouse Merchandise Discount
• Paid time off
• Paid holidays
• Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others).
• Robust Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed