Warehouse Operations - Mgr, Warehouse

CJ Logistics HR Team•Hazleton, PA

1d•Onsite

About The Position

The Warehouse Manager leads and motivates Warehouse Supervisors and frontline employees at the Logistics Center to meet productivity and quality targets. The role emphasizes coaching and developing the operations team to support safe, efficient, consistent performance. The manager collaborates across functions to drive initiatives, allocate resources, and implement solutions and training programs. As a distribution center leader, the Warehouse Manager is expected to demonstrate professionalism, integrity, and accountability while fostering an approachable, supportive, positive, and inclusive work environment. This position operates in a hybrid environment that includes both a warehouse and an office, but the role may be performed on-site only. Flexible hours may be required to support deadlines or cross-functional collaboration. The warehouse environment may involve varying temperatures, loud noise, dust, odors, airborne particles, concrete floors, moving mechanical equipment, and frequent exposure to powered industrial vehicles and warehouse traffic. Required PPE includes steel-toed shoes, safety glasses, and high-visibility vests. The office is climate-controlled, with typically quiet-to-moderate noise levels and standard office equipment.

Requirements

At least 3 years of experience managing teams and leading other supervisors or leaders.
Proven leadership skills, with strengths in organization, communication, and cross-functional teamwork.
Solid understanding of warehouse operations and experience in a distribution and/or manufacturing environment.
Strong commitment to maintaining a safe work environment.
Excellent planning, organizational, interpersonal, verbal, and written communication skills, with a high level of emotional intelligence.
Foundational skill with Microsoft Office applications, including Excel and Word.
Ability to adapt quickly, manage multiple priorities, and thrive in a high-volume, fast-paced environment.
Strong analytical and problem-solving skills.
Ability to engage effectively with frontline employees and leadership teams to influence culture and drive results.
Physical ability to stand and/or walk for extended periods, up to 8 hours depending on shift; sit, stand, walk, bend, stoop, kneel, crouch, or crawl; occasionally climb stairs, ladders, and/or scaffolds; reach overhead and below waist level; lift, carry, push, or pull up to 50 pounds and occasionally lift heavier items with or without assistance; use manual dexterity to operate equipment, tools, or keyboards; and meet the stated visual and hearing demands.
Ability to sit for prolonged periods at a desk while using a computer and to speak and hear clearly in person, virtually, and over the phone.
Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field is preferred, or equivalent relevant experience.

Nice To Haves

Experience operating or overseeing the use of Material Handling Equipment (MHE).
Prior experience using Blue Yonder or Körber WMS systems.

Responsibilities

Set and communicate clear expectations, inspire and engage employees, and provide consistent leadership and support.
Partner with other departments and leaders to drive efficiency, alignment, and consistency; foster positive employee relations and support efforts to maintain a union-free workplace.
Train, coach, and hold Warehouse Supervisors accountable for performance and team development.
Ensure Supervisors train, observe, and coach frontline employees to meet operational standards.
Conduct regular team meetings and maintain a visible presence on the warehouse floor.
Communicate consistently and transparently across employee levels, and lead or participate in local initiatives, social awareness activities, employee events, site management meetings, and employee round tables.
Facilitate monthly safety committee meetings and promote a strong safety culture.
Help employees connect their work to the Company’s mission and customer goals.
Execute and monitor action plans to achieve key performance targets for safety, quality, productivity, and customer requirements.
Manage workforce planning and staffing levels in partnership with HR to meet operational demands.
Review individual and team performance with Supervisors and identify areas for improvement.
Lead cost-reduction initiatives and support continuous improvement efforts.
Help Supervisors identify and resolve performance gaps.
Support and participate in inventory counts and quality audits.
Collaborate with leadership to manage supplies and scheduling.
Maintain a clean, safe, and well-managed facility and promptly address issues or damage.
Troubleshoot problems and remove obstacles so Supervisors can manage their teams effectively.
Ensure systems and processes function to maximize operational efficiency, and optimize workflows for throughput and process adherence.
Serve as a key liaison between warehouse Operations and other warehouse functions, including Customer Service, Shared Services, and Inventory.
Perform other related job duties as assigned or required.