Warehouse Manager - Operation Manager (WMS / Fulfillment)

Pacific Advisory Service•Wood Dale, IL

17d•$70,000 - $75,000•Onsite

About The Position

A Japanese logistics and forwarding company is seeking a Warehouse Operations Manager to oversee daily warehouse and fulfillment operations. This role is responsible for managing warehouse staff, inventory control, order fulfillment, shipping operations, and process improvement initiatives. The ideal candidate has experience with WMS systems, fulfillment operations, and warehouse team management in a fast-paced logistics environment.

Requirements

5+ years of warehouse, logistics, or fulfillment management experience
Strong knowledge of WMS and warehouse operations
Experience with picking, packing, and fulfillment workflows
Strong leadership and team management skills
Ability to work in a fast-paced operational environment

Nice To Haves

Experience in 3PL or e-commerce fulfillment preferred
Bilingual English/Spanish is a plus

Responsibilities

Manage day-to-day warehouse and fulfillment operations, including receiving, picking, packing, shipping, and inventory control
Supervise and support a warehouse team of approximately 12 employees
Monitor warehouse KPIs including accuracy, productivity, and on-time performance
Maintain accurate inventory records and oversee cycle counts and audits
Improve warehouse layout, workflows, and operational efficiency
Collaborate with logistics, transportation, and customer service teams
Review and approve customer invoices
Ensure compliance with warehouse safety standards and company procedures
Visit the Elgin warehouse location 2–3 times per week as needed