Warehouse Manager

The Feed•Allentown, PA

1d•Onsite

About The Position

The Feed is the largest online marketplace for athletes seeking the best in sports nutrition, fueling strategies, and performance supplements. We partner with elite and everyday endurance athletes to bring trusted products, education, and community to life. As we continue to expand our fulfillment footprint and increase our operating complexity, we are looking for a Warehouse Manager to lead our Allentown, PA warehouse operations. The Warehouse Manager will oversee the Receive (Inbound) and Fulfillment (Outbound) operations focusing on all aspects of safety, quality and productivity. This role oversees salaried and hourly Associates, setting clear expectations, managing performance and driving successful outcomes. As a hands-on leader, this position will be actively involved on the warehouse floor to support day-to-day operations, solve problems in real time, and ensure smooth execution.

Requirements

2+ years of experience directly managing teams in fulfillment, warehousing and/or manufacturing operations
Excellent interpersonal skills
Strong written and verbal communication skills
Able to prioritize tasks and delegate when appropriate
Self-starter who takes ownership and thrives in a fast-paced, collaborative environment

Nice To Haves

Experience managing a team of 20+ employees
Experience launching new warehouse facility (and/or facilitating warehouse relocation/construction activities)
Experience in maintenance of material handling equipment, machinery or robotics
Experience with OSHA, 5S and other warehouse safety and/or organization guidelines
Experience using data and metrics to identify business opportunities and drive meaningful improvements
Experience working with automated warehouse solutions and/or robotics
Bachelor’s or Master's degree in Operations, Engineer, Supply Chain/Logistics or related field

Responsibilities

Lead Salaried/Hourly Workforce: Responsible for leading an Associate workforce in an e-commerce fulfillment operation (Receiving, Pick/Pack and Outbound). Sets clear goals and expectations to measure performance and hold teams accountable. Supports, mentors and motivates the workforce.
Contributes to Warehouse Planning: Develops weekly schedules for staffing according to daily capacity needs. Participates in weekly reviews of Marketing initiatives.
Ownership of Hiring and Performance Management: Responsible for interviewing, hiring, performance management, promotions and terminations.
Continuous Improvement of Warehouse Operations: Drives continuous improvement projects to improve warehouse efficiency. Partners with Development, Engineering and Supply Chain teams to implement, monitor and refine new technologies and automation solutions.
Inventory Management: Responsible for accurately managing inventory through Warehouse Management Systems (WMS) and inventory planning and forecasting software.
Maintenance and Supplies: Oversees maintenance of warehouse equipment and materials. Monitors warehouse non-inventory supplies and plans orders.
Cross-Functional Coordination: Collaborate cross-functionally with departments including Development, Engineering, Customer Service, Supply Chain, Purchasing, Finance, Human Resources, Safety, Training and Development, Marketing to meet business objectives.
Communication and Reporting: Provide clear status updates, insights and recommendations to leaders and cross-functional partners.