Warehouse Manager | Delivery Route Warehouse Manager

Room & Board•Minneapolis, MN

8d•$72,000 - $82,000•Onsite

About The Position

You're a passionate delivery / logistics leader who brings a confident, people first, and customer centric leadership style. Discover a career designed to be different. At Room & Board, the leaders of our delivery centers are the foundation of our business; it's crucial they understand their customer, cultivate our culture, develop high caliber teams and contribute to building their business. As a Delivery Route / Warehouse Manager, you will report to and be a strong partner to our Delivery Market Manager and the rest of the Local and National delivery leadership team. You will bring your passion as a leader of people to lead, inspire and develop a team of 17 (direct reports) full-service delivery professionals responsible for the prep and delivery of high quality, American-made home furnishings to residential and business customers throughout the local Twin Cities area. Our delivery center is a 74,000 sq. ft. high volume, fast-paced environment facility comprised of a team of 64 staff members (delivery, merchandise quality, inventory, repair and customer support) serving local and national customers with an average outgoing daily volume of 10,000 cubes representing an average of 185 deliveries per day. The delivery center is also a partner to our local showroom and outlet store and supports several initiatives involving teams at our Central office in Golden Valley and other delivery locations throughout the country. This role requires a leader who thrives in complexity, adapts quickly, and brings clarity and confidence to the team.

Requirements

Experience in delivery, logistics, transportation, warehouse, distribution and/or retail operations with an operational focus, with 3 to 5 years of effective leadership in leading and inspiring a team of service professionals, ideally in a customer‑facing environment.
A strong background in delivery operations, including familiarity with DOT requirements, routing, fleet management, and day‑to‑day delivery workflows.
A demonstrated confidence, high standards when it comes to detail and organization, and a belief that your success is tied directly to the growth and development of the team you lead and how you treat others.
Exceptional communication skills – both verbal and written.
A proven ability to stay organized, prioritize effectively, and maintain composure in a fast‑paced, high‑volume environment.
A track record of holding teams accountable, addressing issues promptly, and fostering a culture of trust and high performance.

Responsibilities

Inspire and lead a team that is self‑directed and requires your leadership, not day‑to‑day direction.
Offer experiences that enrich individual careers, support their personal and professional growth, and foster a learning environment. Bring individual strengths together as a unified team.
Bring a customer‑centric and supportive leadership style comprised of high standards and integrity as you support a high‑performing team in providing a positive and seamless customer experience.
Roll up your sleeves when needed in managing the day‑to‑day while building toward long‑term strategy.
Value building meaningful relationships with your peers. Seek the insight of other leaders and reach out frequently to share ideas, garner feedback and offer your collaboration.
Create an environment of trust where meaningful feedback is truly seen as a gift.
Strategize and support processes that promote efficiencies and maintain a safe, clean and organized work environment.
Support all financial and operational aspects and manage with fiscal responsibility. Understand how your actions affect the near‑ and long‑term health of the business.
Remain steady when plans change, unexpected challenges arise, or volume spikes occur. Pivot quickly and confidently, keeping the team grounded and moving forward.
Address issues in the moment, follow through consistently, and help the team understand expectations clearly and respectfully.