Warehouse Manager | Full-Time | BOK Center

Oak View Group•Tulsa, OK

3d•Onsite

About The Position

The Warehouse Manager is responsible for the effective management and running of venue distribution/warehouse operations, including inventory, receiving, ordering, purchase order tracking, clean-up, transfers, distribution, and equipment maintenance for both the BOK Center and Arvest Convention Center. The Warehouse Manager must provide a high level of event oversight, technical proficiency, and operational/personnel support to ensure the smooth running of (or preparation for) any assigned event. The Warehouse Manager will actively manage, coach, counsel, train, and mentor employees in meeting company quality standards and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, promotion, and transfer. The Warehouse Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant, and cooperative work environment.

Requirements

High school diploma or equivalent.
3-5 years of previous experience in a warehouse/distribution environment.
Minimum of 2 years of supervisory experience.
Forklift certification.
Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, professional, and courteous manner that fosters a positive, enthusiastic, and cooperative work environment.
Ability to make sound business/operations decisions (i.e., regarding employee placement, staffing adjustments, and/or responding to technical, product, or equipment challenges during an event) quickly and under pressure.
Strong working knowledge of computer applications: Microsoft Office, POS systems, and timekeeping systems.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Possess a valid Food Handlers certificate and Alcohol Service Permit if required by state or local government.
Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Spectra and venue concession operations.
Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.
Ability to handle cash accurately and responsibly.

Responsibilities

Responsible for product receiving and distribution throughout the venue
Ensure that established procedures for tracking purchase orders, requisitions, receiving dockets and perpetual inventory are maintained
Maintain and manage sanitation and organizational systems of all warehouse storage areas.
Willing and available to assist with event operations and distribution of product throughout all events
Working in conjunction with the leadership, provide direction to part-time warehouse staff to ensure all established drops are completed for each event, in addition to requisitioning during events, post-event breakdown, warehouse returns, equipment storage, sanitation, and maintenance.
Responsible for ensuring that the purchase order system is adhered to for all orders received at each warehouse; verify proper specification, size, quantity, etc. of goods received; supervise proper labeling, dating, and stocking of supplies.
Oversee and ensure that appropriate stocking levels are met for each event; rotate and maintain the integrity of product.
Ensure proper transfer process of product between outlets and locations
Perform routine maintenance; responsible for concession and utility equipment cleaning and maintenance: portable equipment, burden carriers, carts, floors, refrigeration, and lighting.
Ensure manifested equipment is in location.
Evaluate warehouse employee performance.
Maintain employee records, written warnings, reviews, and other related documents.
Conduct a walk-through of the commissary, warehouse, and storage areas after the completion of the day to ensure all areas are clean.
Oversee daily operation as either the opening or closing manager on duty.
Assist with overall end-of-month procedures, including inventory, proper FIFO procedures, and documenting any expired or unusable product.
Maintain a thorough working knowledge of all existing concessions locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.