Warehouse Manager
About The Position
Factor, a brand of HelloFresh, is seeking a Warehouse Manager to support the Aurora, IL location. This role involves overseeing strategic operations in receiving, shipping, storage/distribution, and logistics. The manager will direct and coach associates, leads, and supervisors, working alongside the team to ensure maximum productivity. A key aspect of this position is cultivating a culture aligned with HelloFresh's core values, ensuring high levels of internal and external customer service, and investigating/correcting customer issues. The role also includes managing essential warehouse functions for high productivity and technical integrity, performing internal audits, coordinating objectives with production for cost minimization, creating and implementing processes, relaying quality philosophy, participating in continuous improvement teams, designing and implementing training programs, interacting with procurement for inventory supply, addressing nonconformities, conducting management reviews, and ensuring documentation controls are appropriate. The manager will also assist the management team, provide necessary tools, training, and corrective direction to employees.
Requirements
- Associate’s degree or related management work experience.
- At least 5 years of work experience in warehouse management, should be combined with a demonstrated track-record of accomplishments as a manager, and with satisfying customers in technology-driven, developing companies.
- Train and develop a large group of employees
- Performance Manager of warehouse employees
- Problem Solver/Analytical
- Detailed Oriented and Results Driven
- Communicator: speak to employees with tact and diplomacy
- Time Manager: tracking/monitoring production and maintaining productivity
- Technical: computer literacy to input information into the computer
- Able to take direction and relay information to employees
Responsibilities
- Oversee the strategic operations within the functional areas of receiving, shipping, storage / distribution of goods, and logistics.
- Direct activities and provide coaching and guidance to associates, leads, and supervisors.
- Work alongside and with the team, providing guidance as needed to ensure maximum productivity.
- Work with senior Management to complete the given directives of the Company.
- Responsible for ensuring compliance with all safety, GMP and SQF policies/procedures, as well as adherence to PPE/hygiene policies.
- Cultivate a culture in line with Hello Fresh’s core values.
- Ensure a high level of internal and external customer service.
- Investigate (and correct) customer issues and complaints.
- Manages the department engaged in essential warehouse functions (receiving, shipping, and distribution) to ensure high productivity and high technical integrity.
- Performing internal audits.
- Coordinate objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs.
- Create and implement processes and procedures.
- Relay quality philosophy to all warehouse personnel.
- Maintain active role on internal continuous improvement teams.
- Design, develop and implement warehousing training programs based on quarterly performance reviews
- Interact with procurement to ensure adequate supply of all inventory and ingredients.
- Addressing nonconformities from previous internal and external audits.
- Conducting a management review of the warehouse essential functions.
- Following-up on and closing pending preventive and corrective action requests.
- Ensuring that documentation and design controls are appropriate for organization.
- Assisting the management team and provide support as necessary.
- Provide all employees with necessary tools, proper training and corrective direction.
Benefits
- Competitive hourly rate
- 401K company match that vests immediately upon participation
- Team bonus opportunities
- Generous PTO and flexible attendance policy
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
- Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
