Warehouse Management Systems Coordinator

Saddle Creek•Fairburn, GA

1d•Onsite

About The Position

The Warehouse Management Systems (WMS) Coordinator will coordinate onsite support for the operational team and serve as the subject matter expert for the warehouse management system. This role is responsible for system administration, user support, and process optimization to ensure efficient and accurate warehouse operations.

Requirements

High School Diploma or GED required
3+ years of experience with warehouse management systems
2+ years in a leadership role with demonstrated success in implementing and managing change
Ability to learn new systems and become a subject matter expert
Strong organizational, time management, and project management skills
Ability to multi-task, problem-solve, prioritize, and work under pressure
Excellent communication skills (oral and written) and ability to present information to stakeholders
Proficiency in Microsoft Office, including advanced Excel functions
Ability to collaborate across departments and influence without authority
Demonstrated ability to thrive in a fast-paced environment while exceeding operational goals

Responsibilities

Assist in the setup, configuration, and maintenance of the WMS to meet company requirements and operational processes.
Monitor operational processes and recommend system enhancements or operational changes.
Provide training for new employees on WMS functionality and offer ongoing support to resolve issues.
Create user documentation and guides as needed.
Act as the first line of support for WMS-related technical issues and escalate complex problems to IT or software vendors.
Maintain accurate and up-to-date data within the WMS and ticket management system.
Collaborate with operations leadership, warehouse managers, and IT teams to ensure smooth communication and system performance.
Support planning, testing, and execution of WMS upgrades and new feature implementations to minimize disruptions.
Maintain and update spreadsheets, reports, and system forecasts to support operational decision-making.
Identify opportunities for process improvement and efficiency using WMS capabilities.
Perform other duties as required or assigned.