About The Position
Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education. This role requires deep knowledge of warehouse management and fulfillment systems, as well as Inventory Management Systems, including parts management, work orders, cost tracking, and supplier interfaces. The specialist will analyze upstream/downstream impacts across approximately 30 integrated USPS applications and external systems (AssetWorks SAAS).
Requirements
- Deep knowledge of warehouse management and fulfillment systems.
- Knowledge of Inventory Management Systems, including parts management, work orders, cost tracking, and supplier interfaces.
- Strong SQL skills for validating data, building test scenarios, and supporting defect analysis.
- Familiarity with Apache Kafka—understanding of message flows, schemas, and how data moves between systems.
- Experience validating API behavior, request/response structures, and integration rules.
- Ability to decompose complex processes into clear business logic, workflows, and testable requirements.
- Working knowledge of Oracle Forms.
- Working knowledge of Oracle databases, including how to trace data transformations and troubleshoot issues with developers.
- Ability to interpret logs, understand data mappings, and work with developers/architects to shape technical solutions.
- Strong background in Agile/Scrum environments, including backlog refinement, writing stories, creating test cases, and participating in sprint ceremonies.
- Hands-on experience with project/work management tools, preferably VersionOne.
- Understanding of IT Service Management (ITSM)—incident, problem, change management (ServiceNow preferred).
- Ability to manage UAT and CAT testing sessions, including scenario development, user coordination, and tracking defects.
- Experience creating process documentation, user guides, SOPs, and support workflows.
- Strong facilitation skills to lead discussions across multiple groups—business, developers, QA, vendors, and architects.
- Ability to serve as the liaison between business and technical teams, ensuring clarity of requirements and consistent communication.
- Skilled in running working sessions, gathering requirements, conducting impact assessments, and helping teams reach alignment.
- Comfortable escalating blockers and driving issues to closure across vendors and internal USPS teams.
- Clear and concise communication, including the ability to break down complex topics for non-technical audiences.
- Highly organized, with the ability to manage multiple workstreams, priorities, and timelines.
- Detail-oriented, especially in documenting requirements, analyzing defects, and validating system behavior.
- Proactive problem-solver, able to trace issues across interacting systems and propose logical paths to resolution.
- Collaborative and team-oriented, comfortable working with large enterprise teams and cross-functional stakeholders.
- Minimum of 13 years’ relevant experience.
- Able to perform all functional duties independently on high-visibility programs, or mission critical aspects of a given program.
- Able to oversee the efforts of direct reporting resources and/or be responsible for the efforts of all staff assigned to a specific job.
- Experience training/mentoring less experienced personnel.
- Able to obtain Postal clearance.
- Excellent communication skills.
Nice To Haves
- A degree from an accredited College/University in Software Engineering, Computer Science, or related discipline is preferred.
Responsibilities
- Analyze upstream/downstream impacts across ~30 integrated USPS applications and external systems (AssetWorks SAAS).
- Validate data, build test scenarios, and support defect analysis using strong SQL skills.
- Understand Apache Kafka message flows, schemas, and data movement between systems.
- Validate API behavior, request/response structures, and integration rules.
- Decompose complex processes into clear business logic, workflows, and testable requirements.
- Trace data transformations and troubleshoot issues with developers using Oracle databases.
- Interpret logs, understand data mappings, and collaborate with developers/architects to shape technical solutions.
- Participate in Agile/Scrum environments, including backlog refinement, writing stories, creating test cases, and sprint ceremonies.
- Manage UAT and CAT testing sessions, including scenario development, user coordination, and tracking defects.
- Create process documentation, user guides, SOPs, and support workflows.
- Lead discussions across multiple groups (business, developers, QA, vendors, architects).
- Serve as the liaison between business and technical teams, ensuring clarity of requirements and consistent communication.
- Run working sessions, gather requirements, conduct impact assessments, and help teams reach alignment.
- Escalate blockers and drive issues to closure across vendors and internal USPS teams.
- Train and mentor less experienced personnel.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
