Warehouse Management Analyst (WMS)
About The Position
The Warehouse Management Systems (WMS) Analyst I serves as the on-site liaison between the operations management team and the Information Technology team. The WMS Analyst has solutions delivery responsibility on multiple complex projects/initiatives, leads the on-site configuration of the Warehouse Management System, and provides first tier support to the Distribution Center management team. Penske Logistics engineers state-of-the-art transportation, warehousing and supply chain management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.
Requirements
- Solutions delivery responsibility on multiple complex projects/initiatives
- Lead the on-site configuration of the Warehouse Management System
- Provide first tier support to the Distribution Center management team
- Analyze and extract data
- Technical leadership
- Works with management and supervision to ensure proper adoption and utilization of technology solutions
- Mentor and educate junior-senior members of the staff to level skill set
- Form working relationships with external vendors, operations and IT team members
- Document and communicate problem resolutions
- Keep up-to-date on current issues across the JDA - WMS environment
- Develop proactive efforts to improve overall environment stability and ease of support
- Work with cross-functional support groups to resolve JDA-WMS related issues and specify enhancements
- Various office and administrative duties, which may include data tracking, cycle counts, audit counts, and generating reports
- Audit of counts conducted by others
- Serve as primary support point for all end users issues/questions
- Monitor operations & read traces (snapshot of data)
- Respond to service tickets (i.e. user access requests, system issues)
- Educating end users with regard to functionality of the technology on site
- Providing excellent customer service to internal and external customers
Responsibilities
- Analyze and extract data.
- Provide technical leadership on the team to assist with support and capital project work.
- Works with management and supervision to ensure proper adoption and utilization of technology solutions.
- Mentor and educate junior-senior members of the staff to level skill set.
- Form working relationships with external vendors, operations and IT team members.
- Document and communicate problem resolutions.
- Keep up-to-date on current issues across the JDA - WMS environment.
- Develop proactive efforts to improve overall environment stability and ease of support.
- Work with cross-functional support groups to resolve JDA-WMS related issues and specify enhancements.
- Various office and administrative duties, which may include data tracking, cycle counts, audit counts, and generating reports.
- Audit of counts conducted by others.
- Serve as primary support point for all end users issues/questions.
- Monitor operations & read traces (snapshot of data).
- Respond to service tickets (i.e. user access requests, system issues).
- Educating end users with regard to functionality of the technology on site.
- Providing excellent customer service to internal and external customers.
- Other projects as assigned by the manager.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
