Warehouse & Logistics Team Lead

Capital BBQOttawa, ON
CA$28 - CA$32Onsite

About The Position

Capital BBQ (BBQing.com) is a family-owned specialty retailer with over 35 years of expertise in premium BBQs, outdoor kitchens, fireplaces, and outdoor living. Our warehouse operations are the backbone of everything we do — getting the right products to the right customers, on time, every time. We’re growing fast and building a team of leaders who want to grow with us. As our Warehouse & Logistics Team Lead, you’re the right hand of our Warehouse Manager and the go-to leader on the floor. You’ll supervise and motivate the team, keep operations running efficiently, and step in to own the operation when the Manager is unavailable. This is a visible, hands-on leadership role with a clear path to advancement for the right person.

Requirements

  • Forklift certification and hands-on operating experience (required)
  • Previous warehouse leadership, team lead, or senior associate experience
  • Proven ability to supervise, train, and motivate a warehouse team
  • Hands-on experience coordinating FTL, LTL, and small package shipments
  • Working knowledge of ERP, WMS, OMS, and rate-shopper platforms — including configuration and reporting
  • Strong understanding of shipping, receiving, and inventory management best practices
  • Ability to lift 50 lbs. safely

Nice To Haves

  • Proactive, solutions-focused mindset with the ability to stay calm and decisive under pressure
  • Strong communication and organizational skills — you keep people informed and operations aligned
  • A natural instinct to lead and a genuine desire to grow into higher leadership responsibility

Responsibilities

  • Supervise, coordinate, and train warehouse associates — building a team that takes pride in accuracy, speed, and safety
  • Act as second-in-command to the Warehouse & Logistics Manager, confidently stepping in to lead full operations when required
  • Demonstrate visible, floor-level leadership that sets the standard for the entire team every single shift
  • Enforce strict adherence to all safety policies and procedures — zero shortcuts, zero exceptions
  • Drive inventory accuracy through regular cycle counts, daily activity monitoring, and proactive discrepancy resolution
  • Coordinate shipping schedules and customer deliveries, including FTL, LTL, and small package orders
  • Oversee all order picking, packing, wrapping, labeling, shipping, and receiving processes end-to-end
  • Operate and oversee the safe use of warehouse equipment — forklifts, reach trucks, pallet jacks, and balers
  • Leverage ERP, WMS, and OMS platforms for operational reporting, configuration, and cross-functional coordination
  • Contribute to continuous improvement initiatives that make the operation faster, safer, and smarter
  • Own quality control for all assemblies and local deliveries — establishing checkpoints that ensure every unit is inspected, complete, and meets Capital BBQ’s standards before it reaches a customer’s home
  • Enforce quality standards across all inbound and outbound shipments — verifying accuracy, condition, and documentation at every stage of the receiving and fulfillment process

Benefits

  • Bonus based on performance
  • Competitive salary
  • Paid time off
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Training & development
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