Warehouse Logistics Manager
About The Position
The Warehouse Logistics Manager is primarily responsible for branch logistics activities related to distribution operations, including receiving, storage, inventory control, picking, packing, and route loading for product delivery. The role directs and coordinates warehouse activity, manages operating expenses and performance, and promotes continuous improvement through metrics, training, and coaching. It also supports other branch functions, addresses operational issues, and ensures shipments and deliveries are processed accurately and on time. The manager oversees personnel and daily staffing needs, including timecards, payroll hours, PTO requests, employee issues, training, evaluations, and corrective action. The role works to foster communication and teamwork while maintaining a safe, clean, and productive workplace. Quality responsibilities include inventory accuracy, dependable delivery schedules and routing, accurate order fulfillment, and accurate receipt and put-away of inbound shipments. The position reports to the Regional Director of Logistics. The schedule is Monday through Friday, with occasional Saturdays, and approximately 45–50 hours per week.
Requirements
- At least 5 years of experience in industrial warehousing or distribution operations, with a results-oriented track record.
- Effective communication skills up, down, and across the organization.
- Ability to lead, coach, delegate to, and mentor Supervisors, Associates, and Drivers.
- Ability to establish priorities and work independently with little supervision.
- Ability to use data and metrics to drive decisions and continuous operational improvement.
- High school diploma or equivalent.
- Ability to review and interpret computer system images, reports, and documents.
- Basic knowledge of Microsoft Word, Excel, and Outlook.
- Analytical ability, including basic math skills.
- Ability to use warehouse layouts for planning.
- Positive, hard-working attitude; detail-oriented and hands-on approach; ability to multitask and adapt to a fast-paced environment with changing priorities.
- Ability to stand on a concrete floor for long periods.
- Ability to work in cold, hot, and humid conditions for long periods.
- Ability to crouch, stoop, kneel, crawl, and twist for lifting.
- Ability to safely lift as much as 50+ pounds.
- Ability to operate warehouse equipment, including forklifts, and be recertified.
Nice To Haves
- College degree preferred.
- Experience with Eclipse ERP software is highly desired.
Responsibilities
- Direct, optimize, and coordinate all warehouse activity.
- Manage P&L expenses, quality, productivity, staffing, safety, capacity, and product flow.
- Promote continuous improvement by using key metrics, training, and coaching.
- Maintain open communication with operations personnel and support Customer Service, Counter staff, QA/QC, and Inventory Control as needed.
- Monitor the branch review queue and respond to inbound, outbound, and product questions.
- Conduct daily warehouse walkthroughs to identify safety and housekeeping issues.
- Review and analyze daily reports to identify opportunities and root causes.
- Oversee cross-dock and transfer situations and address general branch issues.
- Ensure parcel shipments are processed accurately and promptly for customer delivery.
- Resolve employee issues and coordinate driver and warehouse personnel time off to maintain operational coverage.
- Review and approve payroll hours and timecards, resolve timekeeping errors, and approve PTO requests.
- Foster staff communication and teamwork to achieve operational goals and performance standards.
- Complete assigned NEFCO training, enforce training initiatives for supervised associates, and help implement and improve training processes.
- Accept responsibility for company projects that may be indirectly related to the manager’s area of responsibility.
- Maintain a safe and clean working environment.
- Evaluate personnel and provide employee reviews to Management as requested.
- Communicate policies, ensure compliance, and administer corrective action as necessary.
- Maintain inventory accuracy to minimize shrink, damage, and obsolete inventory.
- Ensure adherence to customer delivery times, linehaul pull times, on-time truck departures, and efficient delivery routing.
- Ensure orders are picked, packed, loaded, and delivered accurately, and are properly packaged and labeled.
- Ensure inbound shipments are accurately received and put away, both physically and in the system.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
