Warehouse Logistics Associate

CTI • Chicopee, MA

1d • $19 - $23 • Onsite

About The Position

CTI has been a leading AV provider for over 38 years. Since we began in 1988, our mission has been simple: to provide a fantastic customer experience. At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees don’t fit the typical mold. If you are hardworking, friendly, and know the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment, where the best and the brightest AV experts show up to work each day ready to have fun, and employ their passion for and knowledge of technology into everything they do. This creative atmosphere helps us apply and share our skills with our clients, who seek quality, high-end AV and Conference Solutions. What are we looking for? We are looking for a Warehouse Associate for our Springfield, MA branch, whose attitude, skills, and work ethic will embody our mission “to provide a fantastic customer experience.” Our warehouse associates are sharp, organized, and friendly administrative professionals who work with our sales, technical, and accounting staff to help CTI meet our goal of providing a fantastic customer experience. We are looking for somebody dependable, personable, and enthusiastic who embraces any challenges that come their way. If this sounds like you, we will provide the necessary training, support, and work environment to help you succeed. We take pride in our employees, who are known in the industry as customer-focused problem-solvers who can get the job done.

Requirements

• Minimum high school degree required
• Customer service experience.

Nice To Haves

• Prefer at least 1-2 years in a retail or warehouse environment
• You are willing to fearlessly embrace company culture.
• You can work independently with minimal guidance (but aren’t afraid to ask the right questions when you need help!).
• You have strong verbal and written communication skills, and can be the face of our company to our clients.

Responsibilities

• Work with sales and office staff as directed
• Inventory management (shipping/receiving/storing)
• Order entry
• Order tracking
• General Warehouse Duties
• Interaction with high-level clients & executives, handling special requests as needed
• Other tasks assigned

Benefits

• A competitive base pay $19/hr to $23/hr (DOE)
• Employer-matched medical and dental insurance (available after 60 days of employment)
• Employer-matched 401K after 6 months of employment
• Bonus eligibility that is based off a results-oriented incentive plan (after 3 months of employment)
• A graduated PTO program, all major holidays off, as well as three “floating” holidays, available upon your first day of employment
• Special gifts for significant life events, such as marriage, the birth of a child, and buying a house.
• Cell phone reimbursement plan.
• Long and Short Term Disability 100% paid by CTI.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED