Warehouse Lead

Hormann Career Portal•Commack, NY

About The Position

The Sales Center Warehouse Lead is responsible for a variety of warehouse tasks, including loading and unloading trucks and occasionally making deliveries as needed. The role leads and coordinates team activities, performs tasks within the department, and helps ensure efficient operations. Responsibilities include inventory control, auditing, delegating tasks, establishing a cross-functional team, and following and distributing standard work procedures. Additional duties may be assigned as necessary. The role reports to the supervisor. Hörmann is a manufacturer of garage doors that provides the building industry with high-quality, innovative products. The company describes its environment as team-centered and values employees’ knowledge, skills, abilities, and efforts. Hörmann is an international corporation and an Equal Opportunity Employer committed to diversity and reasonable accommodation.

Requirements

  • High school diploma.
  • Ability to read and interpret job-related documents in English; fluency in English is required.
  • Ability to maintain focus and attention to detail and perform simple arithmetic (addition, subtraction, division, and multiplication).
  • Ability to identify products using work-related documents such as pick lists, work orders, and shipping documents.
  • Ability to stand, walk, bend, stoop, and squat for loading and unloading assignments.
  • Ability to lift at least 75 pounds.
  • Must have or be able to obtain a valid DOT physical card and a valid Class C driver’s license.
  • PC, Windows, and Microsoft Office skills.
  • Must pass a pre-employment DOT drug screen and background check.

Nice To Haves

  • Previous lead and warehouse experience is preferred but not required.
  • SAP software experience is a plus.
  • Second-language ability, especially Spanish or German, receives additional consideration.

Responsibilities

  • Handle customer calls, questions, and complaints; process customer returns; and maintain good customer rapport and a positive company image.
  • Maintain and count inventory, verify scrap levels and report them daily, and ensure finished products meet quality standards while escalating items needing quality-control or supervisory attention.
  • Prepare delivery documents, route sheets, and bills of lading; plan shipment loads; load and unload delivery vehicles; and direct shipping-dock traffic for UPS, FedEx, LTL, and customer pickups.
  • Perform pre-trip truck inspections, inform management of issues, and operate trucks safely in accordance with speed limits and traffic laws.
  • Review daily production schedules and work orders; ensure movable stock and powered industrial truck machinery are working and escalate repair needs.
  • Print daily expeditor sheets and communicate tasks to the team.
  • Monitor work areas for compliance with company policies and procedures, and keep the warehouse clean, organized, and safe.
  • Perform heavy lifting as required.
  • Lead and coordinate warehouse activities; provide work direction, coaching, mentoring, and training opportunities.
  • Approve time-off requests and timecards, write and administer performance reviews, and administer corrective actions.
  • Help facilitate continuous change and implement new projects and tools; understand tasks for each position to support thorough training and improvement.
  • Report to the supervisor and communicate effectively with team members and other departments.
  • Develop and implement internal procedures and processes.

Benefits

  • Medical, dental, and vision insurance.
  • Life and supplemental insurance.
  • 401(k) with company match.
  • Paid vacation and holidays.
  • Career growth opportunities.
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