Warehouse Lead

Menzies Aviation•San Francisco, CA

14d

About The Position

Under limited supervision, the Warehouse Lead provides day-to-day work direction to cargo handlers and can serve as backup to the Supervisor, Cargo Operations. The role directly leads Cargo Handlers and carries out lead responsibilities in accordance with Menzies’ policies and applicable laws. The position also includes operating a forklift, maintaining an orderly work area, and helping ensure cargo is handled safely, securely, and accurately. Other duties may be assigned. The Warehouse Lead helps introduce and train employees, coordinates work with other departments to address service issues, and follows company safety, security, and compliance procedures. Employees are expected to take reasonable care of their own and others’ health, safety, and wellbeing. The company maintains a safe working environment and prohibits alcohol and drug misuse, with regular testing to enforce its Substance Misuse Policy.

Requirements

Must be at least 18 years of age.
High school diploma or GED required.
Current driver license with no violations over the past 5 years required.
At least six months of experience required.
Must be proficient in speaking, reading, and writing English.
Must be able to lift up to 70 lbs.
Must be available and flexible to work variable shifts, including weekends and holidays.
Must pass all pre-employment testing, including drug testing.
Must be able to obtain and maintain all required airport and customs badges/seals.
Ability to learn quickly.
Ability to understand and carry out oral and written instructions and request clarification when needed.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.

Nice To Haves

Forklift certificate preferred, but not necessary.
Previous customer service experience preferred.

Responsibilities

Assign employees to specific jobs involving loading, unloading, building up, and breaking down freight.
Introduce new employees to the work area and explain rules, uniform policy, warehouse procedures, and department operations.
Train employees on specific tasks or assign them to work with an experienced agent.
Ensure employees are trained on company policies and procedures, including warehouse safety, forklift operation, and security procedures.
Coordinate with other departments to address and correct service issues and ensure quality of service.
Maintain an orderly work area and perform or assign housekeeping duties, including sweeping storage and dock areas.
Operate a forklift to transport freight safely and efficiently; may be responsible for fueling forklifts.
Ensure compliance with company safety rules, including dangerous-goods handling and awareness, and report safety hazards and incidents to a supervisor.
Inventory freight to ensure proper cargo accounting.
Directly lead Cargo Handlers and carry out lead responsibilities in accordance with company policies and applicable laws.
Follow required security procedures.
Perform other duties as assigned.