About The Position

The Warehouse Lead coordinates and directs all department workflow and serves as the main point of contact for the department. The role supports department management, staff training, task assignments, safety, customer relationships, and the completion of departmental projects. The position is scheduled for first shift, 4:00 a.m. to 1:00 p.m., and requires full weekend availability.

Requirements

  • Must be at least 18 years of age.
  • Positive, upbeat attitude.
  • 3 years of warehouse experience.
  • 3 years of customer contact experience.
  • Ability to lift, push, and pull the weights required under established departmental requirements.
  • Knowledge of Microsoft Office applications.
  • Ability to work night, weekend, and/or early morning hours based on warehouse business needs.
  • Pre-employment screening includes, but is not limited to, a criminal background check.

Nice To Haves

  • Lead experience preferred.
  • Ability to operate scanning equipment preferred.

Responsibilities

  • Ensure all staff complete required safety and service trainings.
  • Work with management to maintain departmental policies, procedures, training materials, and communications.
  • Track staff attendance and time-off requests.
  • Assign tasks to the team and monitor progress.
  • Act as backup to the department manager or supervisor when they are unavailable.
  • Train new and current staff on department-specific equipment, policy updates, and process improvements.
  • Complete assigned departmental projects and ensure they are tracked and finished in a timely manner.
  • Monitor teammate safety by ensuring equipment is used properly.
  • Interact with and maintain relationships with internal and external customers.
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