Warehouse Operations - Warehouse Lead Z3
About The Position
The Warehouse Lead coordinates and oversees daily warehouse operations as directed by management. The role may assign work, coach employees, and provide operational support, serving as a resource for process improvement, training, and maintaining safety, quality, and productivity standards. The position may also perform production work using material handling equipment, including forklifts and electric pallet jacks, to support workflow and business needs. This on-site role works in a warehouse and distribution center, with exposure to varying temperatures, noise, dust, odors, airborne particles, concrete floors, mechanical equipment, and warehouse traffic. Personal protective equipment such as steel-toed shoes, safety glasses, and high-visibility vests is required. The listed schedule is first shift, Sunday through Wednesday, 5:30 a.m. to 4:00 p.m.; work hours may vary and may include evenings, weekends, holidays, and overtime based on business needs.
Requirements
- High school diploma or GED equivalent, or equivalent relevant experience.
- At least three years of related experience.
- Extensive knowledge of warehouse practices, policies, and procedures.
- Ability to teach, coach, and delegate operational tasks.
- Ability to operate building-assigned forklift equipment, including electric pallet jacks.
- Basic math and reading skills.
- Strong interpersonal communication and conflict-resolution skills.
- Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.
- Ability to work independently with minimal supervision.
- Ability to follow written and verbal instructions.
Nice To Haves
- Previous experience in warehouse or logistics environments.
- Prior experience leading or training warehouse teams.
- Exposure to basic employment law and workplace safety regulations.
- Familiarity with warehouse management systems (WMS).
- Familiarity with labor management systems and process improvement methods.
- Familiarity with electronic record-keeping and label-printing systems.
- Experience collaborating with customer operations or inventory teams.
Responsibilities
- Assign daily tasks to warehouse production employees and support staff to ensure efficient workflow and coverage.
- Monitor warehouse-floor operations and provide real-time problem-solving and support.
- Assist with scheduling and planning warehouse activities as directed by the Supervisor.
- Perform production work using material handling equipment, including forklifts or electric pallet jacks, as needed.
- Model operational excellence across warehouse roles.
- Coach and train new and existing employees on operational procedures and safety practices.
- Collaborate with the Warehouse Trainer to certify employee skills and support ongoing development.
- Audit warehouse processes, policies, and trailer operations for compliance.
- Foster positive employee relations and assist with conflict resolution.
- Support process improvement initiatives and participate in site safety and leadership training.
- Promote and enforce PPE use and adherence to safety protocols.
- Communicate with warehouse staff, supervisors, and management to share updates and resolve issues.
- Encourage a positive workplace culture through leadership, team building, and recognition.
- Perform other related duties as assigned or required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
