Warehouse Lead

Herff Jones•Arcola, IL

20d•Onsite

About The Position

Indianapolis-based Herff Jones is the leading provider of graduation and educational products and services designed to inspire achievement and create memorable experiences for students. Herff Jones’ products include class rings and jewelry, caps and gowns, diplomas and announcements as well as motivation and recognition programs. Focused on building long-term relationships through a nationwide network of over 1,400 employees and sales partners, the professionals at Herff Jones have been helping elevate the student experience throughout the lifelong journey of education for more than 100 years. For more information about Herff Jones, please visit www.herffjones.com.

Requirements

Must have adequate computer skills.
Must be self-motivated.
Needs to have basic working knowledge of Customer Service and Manufacturing Department procedures.
Ability to work closely with Manufacturing in requesting products to be made and shipped in a timely manner
Ability to work closely with Customer Service in communication of products and orders that may not meet dates due to outsourcing restrictions
Ability to understand shipping guidelines and restrictions
Strong communication and leadership skills
Proficiency with Oracle, Excel, Word.
Strong organizational skills
Strong oral and written communication skills.
Ability to multi-task.
Ability to select material by quality standards, colors, styles, and shades.
Ability to work under pressure and against deadlines.
Ability to work independently with minimum supervision.
Ability and willingness to accept and adapt to an ever-changing environment
Must be able to work all mandatory overtime.

Responsibilities

Coordinates the daily activities of Warehouse Order Processing, Accessories and Hoods.
Assists in maintaining an uninterrupted flow of orders through the department.
Expedites rush and specialty orders to ensure their timely delivery to the customer.
Make sure all areas have adequate stock to fill orders.
Coordinates the placing of returned apparel back into inventory.
Lead trainer for new employees, including seasonal warehouse processing staff.
Assists in line processing, inventory control or accessories as needed.
Assumes responsibility of the department in the supervisor’s absence.
Assists in inventory control of all finished goods inventories.
Coordinates movement of processed orders to the shipping system.
Schedule staff production requirements and hold daily team meetings to communicate production goals.
Participate in the hiring process and train new associates in your department.
Advise on written job descriptions for any new positions and review existing job descriptions to keep current.
Review and contribute to department SOPs and process improvement.
Adhere to all policies, procedures, programs and legal regulations regarding employment, safety, employee relations and training.