Warehouse Lead

AIT Worldwide Logistics•Secaucus, NJ

21d

About The Position

The Warehouse Lead assists in coordinating and monitoring warehouse activities, leads warehouse staff, and ensures safety protocols are followed. The role supports daily operational needs and customer satisfaction by overseeing workflow, inventory control, shipments, and compliance with warehouse processes. The lead also trains warehouse personnel and communicates operational concerns to management.

Requirements

High school degree or equivalent.
At least 5 years of previous team lead or supervisor experience.
At least 5 years of warehouse operations experience.
At least 3 years of experience with MS Outlook and Excel.
Forklift certification.
Medium proficiency in inventory and/or cycle counting.
Medium proficiency in communication skills.
Medium proficiency in computer skills.

Nice To Haves

At least 5 years of experience with 3PL systems.
Team-oriented approach and respectful collaboration.
Strong work ethic and appreciation for ownership, independence, accountability, and autonomy.
Growth mindset, passion for the work, continuous improvement, and openness to change.
Customer-service focus and interest in building relationships with internal and external customers.

Responsibilities

Manage the assigned warehouse area for quality, workmanship, productivity, recovery, sanitation, and employee practices.
Meet daily shipment requirements to achieve AIT service levels.
Ensure customer goods reach their final destination and are received in a timely manner.
Monitor and expedite workflow in the assigned dock area, making adjustments when necessary.
Answer warehouse employees’ process questions and escalate issues to management as needed.
Provide training and process communications to warehouse personnel and ensure team compliance.
Lead inventory control, including data entry, cycle counts, and client reporting updates.
Operate a manually controlled gasoline- or electric-powered forklift to move materials around the warehouse.
Follow safety policies and ensure warehouse personnel comply with safety procedures and maintain order and cleanliness.
Ensure compliance with all safety and warehouse processes.
Communicate attendance, performance, and warehouse operations problems or concerns to management and other leads.
Train warehouse personnel in warehouse processes and safety, and help improve procedures and performance.

Benefits

Medical, prescription, health savings account, and flexible spending accounts.
Dental and vision insurance.
Life, AD&D, disability, and supplemental health coverage.
Employee support benefits.
Paid parental leave.
Pet insurance.
401(k).
Tuition reimbursement.
Potential performance-based bonus, depending on position and achievement of business and/or individual performance metrics.
Up to 10 to 20 vacation days depending on tenure.
Two personal days.
One floating holiday.
Five sick days.
Five volunteer hours.
Six company holidays annually, plus Veterans Day for veterans.