Warehouse Lead

LifeScience Logistics•Durham, NC

About The Position

The Warehouse Lead supervises and coordinates warehouse personnel and activities, including receiving, storage, shipping, productivity, and warehouse maintenance. The role processes and requisitions supplies and delivers and packages materials for shipment. It coordinates employee training on safety, forklift operation, warehouse policies and procedures, and standard operating procedures. The Warehouse Lead works with internal and external customers to resolve shipping, receiving, and inventory discrepancies; researches errors and implements corrective actions. The position prepares work schedules and assignments, reviews personnel complaints and grievances, supports process improvement and productivity reporting, completes sanitation schedules and end-of-shift paperwork, and ensures the warehouse meets company sanitation standards. It keeps the Full-Time Supervisor informed of potential problems and changes, serves as backup when that supervisor is absent, approves employee time and attendance records, and addresses performance problems through corrective action or dismissal. Work takes place both indoors and outdoors, including supervising in a freezer where employees are exposed to extreme cold. The position may involve hazardous conditions near moving mechanical parts. Work is light to medium in nature, with frequent walking and occasional lifting of 25–50 pounds.

Requirements

  • High school diploma, GED, or equivalency required.
  • Solid leadership ability.
  • Sound problem-solving skills.
  • Dedication to a high standard of performance.
  • Strong written and verbal communication skills.
  • Reach truck experience required.
  • Basic Microsoft Office skills, including Outlook, Excel, PowerPoint, and Word.
  • Experience with warehouse operations, procedures, equipment, and terminology.
  • Familiarity with requisitions, invoices, and other warehouse documents.
  • Ability to operate warehouse equipment, including forklifts, hand trucks, and pallet jacks.
  • Experience using WMS and RF guns/scanners.
  • Must successfully pass preliminary employment requirements, such as a background check and drug screen.
  • Valid driver’s license required.
  • Effective time management, research, presentation, organizational, attention-to-detail, and critical-thinking skills; ability to excel in a fast-paced environment.
  • Must be able to perform frequent walking and occasional lifting of 25–50 pounds.

Nice To Haves

  • Working toward a college degree preferred.

Responsibilities

  • Process and requisition supplies; deliver and package materials for shipment.
  • Supervise and coordinate warehouse personnel and activities, including receipt, storage, productivity, operating objectives, and warehouse maintenance.
  • Coordinate training for new and current employees on personal safety, forklift safety, warehouse policies and procedures, and SOPs.
  • Collaborate with internal and external customers to resolve shipping, receiving, and inventory discrepancies; research errors and implement corrective actions.
  • Prepare work schedules covering assignments and rotations, training, breaks, overtime, and coverage for employee absences.
  • Address and review personnel complaints and grievances in accordance with company procedures, resolving them effectively and impartially.
  • Assist the Full-Time Supervisor in developing process-improvement plans and programs.
  • Assist the Full-Time Supervisor in compiling productivity and reliability statistics for management.
  • Complete the daily sanitation schedule and end-of-shift paperwork.
  • Ensure the warehouse is maintained in a sanitary manner according to company standards.
  • Inform the Full-Time Supervisor of potential problems and changes.
  • Act as backup in the absence of the Full-Time Supervisor.
  • Review and approve employee time and attendance records.
  • Address performance problems through corrective action and dismissal.
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