CA - Warehouse Lead - Santa Ana, CA

SunSource•Santa Ana, CA

1d•Onsite

About The Position

Responsible for each aspect of operational performance for the designated RHFS warehouse/distribution facility. Through hands-on management, administer company policies and procedures in support of customer-focused order to delivery excellence. All aspects of ‘perfect order’ receipt (pick, pack, ship, will call, delivery) and inventory management (receive, replenish, deplete, cycle counts) are led and executed through this position. Using critical problem solving skills, each challenge, from customer service to assigning bin locations, shipping internationally to supporting WMS (warehouse management systems) reside with this role. Drive optimal balance of service to cost and profitability. Manage performance, escalations, and special requests. Support development of distribution capabilities and cost effective logistics. Provide guidance and direction for best practice processes and personnel oversight.

Requirements

Hands-on management
Administer company policies and procedures
Customer-focused order to delivery excellence
Manage inventory management (receive, replenish, deplete, cycle counts)
Critical problem solving skills
Manage customer service
Assign bin locations
Ship internationally
Support WMS (warehouse management systems)
Drive optimal balance of service to cost and profitability
Manage performance, escalations, and special requests
Support development of distribution capabilities and cost effective logistics
Provide guidance and direction for best practice processes and personnel oversight
Operationally lead and handle day- to-day operational requirements for compliant, expedient flow of materials and products to satisfy customer demand
Continuously drive for best practice, assessing work flow and processes
Communicate routinely with supervisor in support of Sales needs and outstanding, reliable customer service
Ensure accurate inventory fulfillment and controls
Operating MHE

Responsibilities

Day-to-day operational management of receipts, replenishment, returns, put-away, picking, packing, shipment, deliveries and will call (as applicable) of products and orders
Command strong knowledge and proficiency with inventory control processes and maintaining high level of inventory accuracy
Demonstrate adept supervisory management, coaching, and leading by example
Ability to multi-task In physically demanding warehouse environment, operating MHE
Liaise with cross-functional personnel to support fulfillment, transport, and delivery of product.
Ensure accurate and timely reporting of performance measurements
Manage order to delivery cycle and all end-to-end warehouse processes
Report or seek counsel from RDM (Regional Distribution Manager) for escalations or challenging situations requiring strong liaison or corporate oversight
Handle operational and management actions, ensuring performance optimization for a scaling business.