Warehouse Lead
About The Position
The Warehouse Lead assists in coordinating and monitoring warehouse activities, leads warehouse staff, and ensures safety protocols are followed. The role helps meet daily operational needs and support satisfaction for internal and external customers. The position manages an assigned warehouse area, including quality, workmanship, productivity, recovery, sanitation, and employee practices. It supports daily shipment requirements and timely receipt and delivery of customer goods. The Warehouse Lead monitors dock workflow, adjusts work as needed, answers employees’ process questions, and escalates issues to management. The role also leads inventory control, including data entry, cycle counts, and client reporting updates; operates a forklift; communicates and trains on warehouse processes and safety; and reinforces compliance with applicable policies and procedures. The listed wage range is $27.40–$38.70. Compensation may vary based on geography and the candidate’s knowledge, skills, abilities, and experience. A performance-based bonus may also be available, depending on the position and achievement of business and/or individual performance metrics.
Requirements
- High school degree or equivalent.
- At least 5 years of previous team lead or supervisor experience.
- At least 5 years of warehouse operations experience.
- At least 3 years of experience with Microsoft Outlook and Excel.
- Forklift certification.
- Medium proficiency in inventory and/or cycle counts.
- Medium proficiency in communication skills.
- Medium proficiency in computer skills.
Nice To Haves
- At least 5 years of experience with 3PL systems.
- Teamwork and respect for teammates.
- Strong work ethic and appreciation for ownership, independence, accountability, and autonomy.
- Growth mindset, including openness to change and continuous improvement.
- Customer service focus and an interest in building relationships with internal and external customers.
Responsibilities
- Manage the assigned warehouse area with regard to quality, workmanship, productivity, recovery, sanitation, and employee practices.
- Meet daily shipment requirements to support AIT service levels and ensure customer goods reach their final destination and are received in a timely manner.
- Monitor and expedite workflow in the assigned dock area, making adjustments when necessary.
- Answer warehouse employees’ questions about processes and escalate issues to management as necessary.
- Handle training and process communications for warehouse personnel and ensure team compliance.
- Lead inventory control, including data entry, cycle counts, and client reporting updates.
- Operate a manually controlled gasoline- or electric-powered forklift to pick up, deliver, or move materials around the warehouse.
- Follow safety policies and ensure warehouse personnel adhere to safety procedures and maintain order and cleanliness.
- Ensure compliance with safety and warehouse processes.
- Communicate attendance, performance, and warehouse-operation problems or concerns to management and other leads.
- Train warehouse personnel in warehouse processes and safety, and help them improve procedures and performance.
Benefits
- Medical coverage
- Prescription coverage
- Health Savings Account
- Flexible Spending Accounts
- Dental insurance
- Vision insurance
- Life insurance
- AD&D coverage
- Disability coverage
- Supplemental Health
- Employee Support
- Paid Parental Leave
- Pet Insurance
- 401(k)
- Tuition Reimbursement
- 10 to 20 days of vacation depending on tenure
- 2 personal days
- 1 floating holiday
- 5 sick days
- 5 volunteer hours
- 6 company holidays, plus Veterans Day for veterans
- Potential performance-based bonus, depending on position and achievement of business and/or individual performance metrics
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
