Warehouse Lead

Agile Cold Storage•Claymont, DE
•Onsite

About The Position

The Warehouse Lead plays a critical role in overseeing daily warehouse operations in our cold storage facility, ensuring efficient, accurate and timely processing of inventory and shipments. This position leads a team of warehouse associates, coordinates workflow and maintains a safe, organized and compliant work environment. The Warehouse Lead serves as a key liaison between warehouse staff and management, facilitating communication, problem-solving and operational excellence. This role operates on one shift: 7:00 AM – 3:30 PM and associates must be prepared to work extended hours until the job is completed. The position enforces a strict No-Fault Attendance Policy and ensures all warehouse activities support overall supply chain objectives and customer satisfaction.

Requirements

  • High school diploma or equivalent
  • Minimum 3 years of warehouse operations experience, including at least 1 year in a supervisory or lead role
  • Basic knowledge of Warehouse Management Systems (WMS) and inventory control procedures
  • Ability to lift heavy objects and work in a physically demanding environment
  • Strong communication, leadership, and organizational skills
  • Strong leadership skills with the ability to maintain team motivation and accountability during long shifts
  • Excellent communication and conflict resolution skills
  • Organizational skills to manage staffing, labor planning, and workflow in a 24-hour operation
  • Knowledge of OSHA, PPE, and warehouse safety standards
  • Proficiency with WMS and inventory software for accurate tracking and reporting
  • Physical stamina and attention to safety protocols to maintain a secure work environment

Nice To Haves

  • Associate degree or higher in logistics, supply chain management, or related field
  • Experience with advanced WMS software and barcode scanning technology
  • Forklift certification and experience operating warehouse equipment
  • Demonstrated ability to lead diverse teams, motivate employees, and maintain productivity during long shifts
  • Familiarity with OSHA regulations, PPE compliance, and food safety standards

Responsibilities

  • Supervise and coordinate daily activities of warehouse staff to meet productivity, quality, and safety standards
  • Plan labor and schedules to meet throughput goals while managing extended shifts and high-volume periods
  • Ensure compliance with safety protocols, company policies, and regulatory requirements
  • Enforce strict No-Fault Attendance Policy consistently across all shifts
  • Train, mentor, and evaluate warehouse team members to promote professional development and performance improvement
  • Collaborate with operations, logistics, procurement, and customer service teams to optimize warehouse efficiency and resolve issues
  • Monitor inventory levels, quality control, and operational KPIs, using data to make staffing and scheduling decisions
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