Warehouse Lead (1st Shift)

CJ Logistics HR Team•Richmond, VA

29d•Onsite

About The Position

The Warehouse Lead coordinates and oversees daily warehouse operations as directed by management. The role may assign work, coach employees, and provide operational support, serving as a key resource for process improvement, training, and maintaining high standards of safety, quality, and productivity. The position may also perform production work using material handling equipment, including forklifts and electric pallet jacks, to support workflow and business needs. This is an on-site role in a warehouse and distribution center. The stated first-shift schedule is Monday through Friday, 7:30 a.m. to 3:30 p.m.; hours may vary by shift assignment and may include evenings, weekends, holidays, and overtime based on business needs. Compensation is $23.82 per hour, with no shift differential and no incentive eligibility. The work environment may involve varying temperatures, loud machinery and vehicle noise, dust, odors, airborne particles, concrete floors, moving mechanical equipment, and warehouse traffic. The employee must wear PPE such as steel-toed shoes, safety glasses, and high-visibility vests. Physical demands include extended standing or walking, movement such as bending and climbing, reaching, handling equipment, and lifting or moving loads up to 50 pounds, with occasional heavier items. CJ Logistics provides integrated logistics and supply chain services across air, sea, and land, with a focus in North America on regulated industries. The company emphasizes social responsibility, sustainability, employee wellbeing, diversity, equity, and inclusion. The role is not eligible for visa sponsorship or support for work authorization.

Requirements

High school diploma or GED equivalent, or equivalent relevant experience.
At least three years of related experience.
Extensive knowledge of warehouse practices, policies, and procedures.
Demonstrated ability to teach, coach, and delegate operational tasks.
Ability to operate forklift equipment, including electric pallet jacks, assigned to the building.
Basic math and reading skills.
Strong interpersonal communication and conflict-resolution skills.
Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.
Ability to work independently with minimal supervision.
Ability to follow written and verbal instructions.
Ability to operate material handling equipment, including forklifts and electric pallet jacks.
Ability to meet the physical demands of the role, including extended standing or walking, climbing, reaching, and lifting or moving up to 50 pounds, with occasional heavier items.
Ability to work on-site in a warehouse and distribution center environment and wear required PPE.

Nice To Haves

Previous experience in warehouse or logistics environments.
Prior experience leading or training warehouse teams.
Exposure to basic employment law and workplace safety regulations.
Familiarity with warehouse management systems (WMS).
Familiarity with labor management systems and process improvement methods.
Familiarity with electronic record-keeping and label printing systems.
Experience collaborating with customer operations or inventory teams.

Responsibilities

Assign daily tasks to warehouse production employees and support staff to maintain workflow and coverage.
Monitor warehouse-floor operations and provide real-time problem-solving and support.
Assist with scheduling and planning warehouse activities as directed by the Supervisor.
Perform production work using material handling equipment, including forklifts or electric pallet jacks, as needed to support workflow, business demands, staffing, and operational targets.
Model operational excellence across warehouse roles.
Coach and provide on-the-job training to new and existing employees on operational procedures and safety practices.
Collaborate with the Warehouse Trainer to certify employee skill sets and support ongoing development.
Conduct regular audits of warehouse processes, policies, and trailer operations for compliance.
Foster positive employee relations and assist with conflict resolution.
Support process improvement initiatives and participate in site safety and leadership training.
Promote and enforce PPE use and adherence to safety protocols.
Communicate updates and resolve issues with warehouse staff, supervisors, and management.
Encourage a positive workplace culture through leadership, team building, and recognition.
Perform other related duties as assigned or required.