WAREHOUSE LEAD I - 2ND SHIFT (391)

Now Foods•Bloomingdale, IL

20h•$26 - $38•Onsite

About The Position

This role performs all areas in the Warehouse, including unloading and receiving shipments, transporting product to manufacturing, and preparing outbound freight shipments. The position monitors receiving and shipping traffic to ensure efficient utilization of docks and supply of materials. The Warehouse Lead works with a supervisor to monitor shift performance, correct issues, and recommend improvements related to equipment and staff efficiency. They also collaborate with other leads, supervisors, and support teams to solve problems and implement measures to improve safety, product quality, warehouse methods, and equipment performance. A key aspect of this role involves training and developing employees through mentoring, reinforcing company policies and culture, and ensuring team members receive proper guidance and resources. The lead assists in writing Standard Operating Procedures and Work Instructions, operates warehouse machinery safely, assigns tasks, and monitors warehouse processes. They review employee paperwork, close warehouse record reports, and communicate with other departments to meet production schedules. Additionally, the role actively participates in continuous improvement initiatives, root cause analysis, and ensures compliance with OSHA, safety, food safety, and cGMP guidelines.

Requirements

High school diploma or general education degree (GED) and one year related experience and/or training or equivalent combination of education and experience.
Prior experience operating Turret trucks, Dock Stockers, Powered Pallet Jacks, Dock Plates and other raised platform vehicles required.
Experience in a warehousing, manufacturing environment, preferably food or pharmaceuticals, required.
Knowledge and ability to work in all work centers in the Warehouse to make decisions on resource allocation and scheduling on a daily basis.
Ability to communicate professionally and effectively both verbally and in writing.
Ability to read and comprehend instructions, correspondence, and memos such as safety rules, operating and maintenance instructions, and procedure manuals (S.O.P.).
Ability to accurately complete sanitation/Warehouse paperwork.
Truthfully and legibly completes required paperwork, written and electronic reports (i.e. Excel, Word, Oracle, etc.).
Ability to effectively present information in one-on-one and small group situations to other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals to understand weights and measures and to use scales.
Ability to compute rate, ratio, and percent.
Solid knowledge of inventory control, warehousing process, and ability to troubleshoot inventory discrepancies.
PIT license and PIT trainer certification required.
Proficiency in Microsoft Word, Excel and Oracle required.
Ability to work in all areas of the Receiving warehouse to support the team, including ability to work in Receiving at both the 391 AND 395 Bloomingdale facilities.

Nice To Haves

Additional post-secondary education and prior team leadership experience strongly preferred.
Knowledge of Lean principles and continuous improvement preferred.
Bi-lingual verbal and written skills in Spanish preferred.
Ability to work a flexible schedule, including off shifts and weekends as needed to support the business.

Responsibilities

Performs all areas in the Warehouse including: unloads and receives shipments; transports product to manufacturing; prepares outbound freight shipments; monitors receiving and shipping traffic for Bloomingdale location to ensure efficient utilization of receiving docks and efficient supply of materials to and from contract manufacturers.
Works with supervisor to monitor shift’s performance and efficiency throughout the day and corrects or escalates issues to meet daily department goals. Recommends changes related to equipment use and staff to increase efficiency. Keeps supervisor informed of problem areas.
Works with other leads, supervisors and support teams to solve issues. Recommends and implements measures to improve safety, product quality, warehouse methods, and equipment performance. Makes employee work duty adjustments and warehouse related decisions.
Engages in training and development of employees by mentoring and following up with team members on a regular basis (including new employees), reinforcing company policies, culture, and expectations, ensuring they feel supported, are receiving proper guidance, training, resources and are adapting to the company’s culture and team. Works with supervisor to include any gaps into their training plan and ensures all employees are current on required training. Engages in the training and development of employees by mentoring with a hands-on approach on a regular basis for both new and tenured employees. Works with supervisor to include potential gaps into their training plan and ensures all employees are current on required training. Reinforces company policies, culture, expectations and provided support and guidance specific, but not limited to: training, resources, adapting to NOW culture and team.
Develops and/or assists in writing Standard Operating Procedures, Work Instructions, and One Point Lessons for all tasks within department, based on direction and review of supervisor or manager.
Operates all warehouse machinery (i.e. PIT) in a proficient and safe manner.
Through collaboration with the supervisor or manager, assigns jobs and tasks and monitors the warehouse processes.
Reviews and verifies employees' paperwork before turning into the Quality Control department for approval. Closes warehouse record reports and informs inventory control personnel of any raw material discrepancies.
Interprets and explains company policies, specifications and job orders to employees. Responds to and answers questions from employees.
Communicates with other departments to provide supplies, products and equipment necessary to meet Production schedules.
Actively participates in root cause analysis and other plant continuous improvement initiatives. Works closely with supervisors and cross-functional teams to identify trends and areas of improvement and implement and sustain continuous improvement initiatives that enhance safety, quality, production methods, equipment performance, and efficiency.
Complies with OSHA guidelines, safety policies, food safety and cGMP guidelines. Ensures through monitoring and coaching that the Warehouse team is following all guidelines and policies.
Supports a culture of safe warehouse and exhibits safe work practices. Actively participates in the safety program by engaging in safety activities. Effectively provides and accepts constructive peer-to-peer feedback on safety performance. Adheres to policies, procedures, SOP’s, safe work practices, and safety policies and procedures. Reports ALL workplace incidents to supervisor immediately. Communicates concerns to supervisor, reports hazards, and provides input on prevention. Properly uses, wears, and stores Personal Protective Equipment when required. Participates on safety teams and/or completes safety-related activities as part of regular job responsibilities.