About The Position

Williams Distributing Co. and Shoemaker Inc., divisions of Daikin Comfort Technologies North America, Inc., are seeking a Warehouse Lead/Backup Driver to support warehouse receiving and operations. The lead prioritizes inbound product by zone, communicates about incoming product and location organization, verifies that received product and paperwork are submitted for approval, and oversees and assists with order pulling and customer service. The role also involves planning the next day's receiving schedule, maintaining a safe work area, following forklift procedures, enforcing company policies, and filling in as a team lead in other zones as needed. The position includes employee leadership responsibilities such as developing effective processes, preventing product damage, delegating and training receiving duties, helping employees improve their goals and skills, following up on coaching opportunities, communicating changes, and handling timekeeping, scheduling, and PTO approvals. The role has a 2 a.m. start time.

Requirements

  • Previous customer service experience.
  • Previous warehouse experience.
  • Strong computer skills.
  • Ability to maintain regular, punctual attendance.
  • Ability to stand and walk for extended periods.
  • Ability to regularly lift and carry up to 50 pounds.
  • Must be legally authorized to work in the United States without current or future employer-sponsored work authorization.

Nice To Haves

  • Previous supervisor experience is encouraged.

Responsibilities

  • Prioritize inbound product in assigned zones.
  • Communicate with the supervisor about inbound product and location organization.
  • Ensure received product and paperwork are submitted to the supervisor or inventory control for receipt verification and approval.
  • Oversee, assist with, and perform order pulling.
  • Assist customers, other shipping groups, and customer service as needed.
  • Plan the following day's receiving schedule.
  • Maintain a safe work area and follow forklift procedures.
  • Enforce companywide policies and procedures.
  • Fill in as team lead in any zone as needed.
  • Complete other projects and duties as determined by the manager.
  • Work with the team to develop effective processes.
  • Lead damage-prevention procedures.
  • Delegate and train receiving responsibilities to team members.
  • Develop employee goals and skills to improve performance.
  • Follow up on coachable opportunities with employees.
  • Communicate new information or changes in direction.
  • Handle timekeeping, scheduling, and PTO approval.
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