Warehouse Lead Associate

Cardinal Health•Boylston, MA

8d•$27 - $36•Onsite

About The Position

This role is responsible for cross-training in multiple areas of the warehouse, including inbound, outbound, and inventory. The Lead Associate will train and lead employees on company and departmental procedures, develop new trainings to improve associate retention and development, and interact daily with associates to assist with equipment training questions. The position requires leading and motivating the warehouse worker team to achieve productivity and quality goals, ensuring safety, QRA, productivity, and quality standards are met. Participation in process improvement activities and the operation/training on material handling equipment are also key responsibilities. The role directly supports the warehouse worker team in all functions, including unloading trucks, stocking freight, and order processing.

Requirements

Excellent interpersonal, organizational, and follow up skills
Ability to lift up to 50 pounds
Ability to bend, reach, stoop, lift and stand for entire shift
Ability to follow direction and change priorities
Ability to work in a fast-paced distribution environment while meeting established performance quotas and standards
Must be flexible to work overtime as needed
Applies extensive knowledge and company policies to complete a wide range of assignments
Demonstrates expert understanding of all levels of the job family and has thorough knowledge of jobs outside area of responsibility
Takes the lead in effectively applying new processes and skills in accomplishing assignments
May provide technical guidance and training to others
Maintains appropriate licenses, training and certifications
Works on complex problems that require independent action and a high degree of initiative to resolve issue
Makes recommendation for new or revised processes and has a role on the implementation
Adheres to all quality guidelines
Works with minimal degree of supervision.
Has latitude to make decisions in exceptional circumstances within established guidelines
Provides guidance to less experienced team members
May have team leader responsibilities but does not formally supervise

Nice To Haves

4+ years of related experience, preferred
Proficient in Microsoft office, preferred
Material handling equipment and order picking experience, preferred
High School Diploma/GED, preferred

Responsibilities

Cross-train in multiple areas of the warehouse including inbound, outbound, and inventory.
Train and lead employees on company and departmental procedures such as new hire orientation, MHE training and recertification, health & safety training, SOS training, and other trainings as needed.
Develop new trainings and methods to improve associate retention & development.
Interact daily with associates and assist with equipment training questions.
Lead and motivate the warehouse worker team to achieve productivity and quality goals.
Ensuring that safety, QRA, productivity, and quality standards are met.
Participate in process improvement activities (Kaizen, RCPS, BB, etc) and identify process improvement opportunities.
Operate and train others as needed on material handling equipment per job duty.
Maintain appropriate licenses, trainings and certifications.
Directly support the warehouse worker team within the facility in all functions, including: Unloading trucks by hand and with the use of material handling equipment.
Accurately breaking down and stocking freight in accordance with QRA standards and local procedures.
Order processing (accurately picking, checking, sorting, consolidating freight, wrapping pallets, packing, and loading products).