Warehouse Wholesale Fulfillment Supervisor

Naked Wardrobe•Calabasas, CA

5d•Onsite

About The Position

The Warehouse Fulfillment Supervisor is responsible for managing warehouse staff, coordinating daily fulfillment operations, maintaining inventory accuracy, and ensuring compliance with safety and quality standards. This role focuses on maximizing productivity while meeting customer service expectations.

Requirements

High school diploma or GED required
2–5 years of warehouse or distribution experience
Experience with Netsuite and inventory control
Proficiency in Microsoft Office, particularly Excel
Strong leadership and team management abilities
Excellent communication and interpersonal skills
Problem-solving and decision-making skills
Organizational and time-management skills
Knowledge of inventory control and warehouse operations
Ability to work in a fast-paced environment
Attention to detail and accuracy
Basic computer and reporting skills
Ability to stand and walk for extended periods 90% of time to be spent on the floor guiding the team
Lift up to 50 pounds as needed
Bend, stoop, climb, and reach throughout the workday
Work in varying warehouse temperatures
Operate warehouse equipment safely

Nice To Haves

associate's or bachelor's degree preferred
Previous supervisory or team leadership experience preferred
Forklift certification is a plus
Experience in wholesale high-volume distribution along with vendor compliance and routing
Lean Manufacturing or Six Sigma knowledge
Experience managing productivity and labor metrics
Familiarity with barcode scanners, RF devices, and shipping software

Responsibilities

Supervise and lead warehouse associates during daily fulfillment operations
Plan and prioritize picking, packing, shipping, and receiving activities
Monitor employee performance, provide coaching, and conduct performance evaluations
Ensure customer orders are processed accurately and shipped on schedule
Maintain inventory accuracy through cycle counts and inventory audits
Enforce workplace safety policies and ensure compliance with OSHA and company regulations
Train new employees on warehouse procedures, equipment, and safety practices
Coordinate staffing levels to meet workload demands
Investigate and resolve shipping, inventory, and operational issues
Monitor key performance indicators (KPIs) such as order accuracy, productivity, and on-time shipping
Collaborate with purchasing, inventory, transportation, and customer service teams
Maintain warehouse cleanliness and organization following 5S standards
Prepare operational reports and communicate daily performance to management