Warehouse Fulfillment Specialists Part Time

BJ's Wholesale Club • Garden City, NY

8d • $18 - $22 • Onsite

About The Position

BJ's Wholesale Club is seeking dedicated Warehouse Fulfillment Specialists to join their team. This role is crucial for supporting digital initiatives such as Buy Online, Pick Up In Club (BOPIC), Curbside pickup, Express Pay, and Ship from Club. Team members are expected to carry out job functions with honesty, integrity, and a focus on member satisfaction, ensuring a safe and positive environment for both members and colleagues. The position emphasizes teamwork, speed, agility, innovation, and a friendly attitude. Members are expected to deliver service excellence, resolve concerns, and maintain a safe and positive experience. Daily commitment to GOLD Member Standards (Greet, Anticipate, Appreciate) and Club Standards is required, ensuring a clean and organized environment, especially within the OMNI Space. Understanding departmental performance reporting and the impact of consistent execution on the business is also key.

Requirements

• Previous order pulling experience preferred.
• Big box/wholesale retail experience preferred.
• Previous RF scanner experience preferred.

Responsibilities

• Perform general warehouse activities including pulling merchandise from a pick list.
• Move merchandise from the sales floor to the staging area.
• Use a handheld scanner to verify merchandise counts and update merchandise locations.
• Operate equipment.
• Work within all digital initiatives including: BOPIC, Curbside, Express Pay and Ship from Club.
• Carry out job functions and responsibilities as assigned.
• Support the application of club policies, procedures, and compliance.
• Act with honesty and integrity, and lead with the member in mind to address all concerns and escalate appropriately.
• Ensure a safe and positive environment for members and colleagues.
• Embrace inclusion and diversity by working together with collaboration and respect.
• Work as a team to achieve goals.
• Move with speed and agility.
• Innovate and adapt.
• Maintain a friendly and positive attitude.
• Deliver service excellence through all points of contact.
• Resolve and deescalate to address every member concern.
• Ensure a safe and positive environment and experience for members.
• Adhere to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA), Fast, Friendly, Full, Fresh, Clean.
• Work as a team to deliver GOLD club standards daily.
• Work with commitment and pride to deliver a Grand Opening look daily.
• Maintain a clean and organized environment, inside the OMNI Space.
• Organize member orders using storage bins based on gold standards.
• Ensure storage bins are regularly cleaned and maintained based on safety standards.
• Understand how to access and read production and/or financial performance reporting for your department.
• See the connection between consistent execution and the positive impact it can have on the business.
• Process member purchases by pulling merchandise from a pick list using a handheld scanner (RF) device.
• Use handheld scanner device (RF) to verify merchandise.
• Communicate problems with inventory and/or equipment, and expired or short-dated items.
• Communicate with the club team when merchandise needs to be replenished.
• Work with the team to have merchandise pulled from the reserve area to avoid sales floor replenishment.
• Ensure all orders are picked in a timely manner to meet productivity requirements.
• Work with a high level of urgency to ensure deadlines are met, including key performance indicators.
• Follow operational efficiencies, processes, and productivity standards with adherence to established SOP for BOPIC, Curbside, and Ship from Club.
• Take responsibility for individual performance and work with club leadership on performance metrics.
• Securely package orders in accordance with standard operating procedures.
• Ensure the SFC area is neat, clean, and organized.
• Perform general housekeeping duties, including removing trash and cardboard from the work area.
• Handle damaged goods and spoiled products in accordance with standard operating procedures.
• Process returns to the club and determine how to handle them (via DDR or Membership desk).
• Maintain all club policies and procedures, including adhering to proper dress code standards.
• Meet OMNI productivity expectations regarding service level agreements (SLAs), performance metrics, and goals.
• Perform other duties as assigned, including working in other departments as needed.
• Regular, predictable, full attendance is an essential function of this job.

Benefits

• Weekly Pay
• Free BJ’s Memberships
• Generous Paid Time Off (vacation, personal, sick days, holidays, bereavement, and jury duty leave)
• Flexible and Affordable Health Benefits (three medical plans, optional dental, vision, Health Savings Account (HSA), and flexible spending account options)
• 401(k) Retirement Savings Plan with company match (available to team members 18 and older)
• Employee Stock Purchase Plan with a 15% discount

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed