Warehouse Facilities Manager

ServiceMaster NCR•Alexandria, VA

6d•$90,000 - $100,000•Onsite

About The Position

ServiceMaster NCR has been a trusted leader in disaster response and restoration services in the Washington, DC metro area for nearly 40 years. We specialize in water damage restoration, mold remediation, fire cleaning, hoarding and biohazard cleanup, and reconstruction services across Northern Virginia, Maryland, and Washington, DC. Our team of dedicated professionals is committed to helping families and businesses recover quickly, safely, and with care. The Warehouse Facilities Manager owns the entire ServiceMaster NCR facility in Alexandria, VA: the building, its systems, its grounds, and everything that operates inside it. This role sits above the warehouse operation, providing leadership and accountability for the Warehouse Manager and warehouse team while also owning building maintenance, safety, security, and facility compliance for offices, shop areas, and the warehouse alike. This is a hands-on leadership role. You'll keep the building safe, functional, and inspection-ready; manage maintenance vendors and repair projects; control the facility budget; and make sure the warehouse operation behind our crews (equipment, fleet, supplies, and customer contents) runs efficiently. You'll work closely with the COO, Project Managers, the Director of Production, and HR to keep the facility and our people ready to respond to scheduled jobs and emergencies.

Requirements

Minimum 5 years of experience in facilities management, building maintenance, warehouse operations, or a related operations role
Minimum 3 years of supervisory experience, including managing a supervisor or team lead
Forklift operator certification
Working knowledge of building systems (HVAC, electrical, plumbing, fire and life safety)
Experience managing vendors, service contracts, and a departmental budget
Valid driver's license with a satisfactory driving record
Strong organizational, leadership, and problem-solving skills
Comfortable working with inventory, fleet, maintenance (CMMS), and Microsoft Office software

Nice To Haves

Experience in a restoration, construction, property services, or field-services environment
Facilities certification such as FMP (Facility Management Professional) a plus.
OSHA 30-Hour certification
Forklift Trainer Certification
Familiarity with fleet management processes and DOT compliance
Familiarity with OSHA standards relevant to hazmat, PPE, and respiratory protection (PAPRs)
Bilingual English/Spanish a plus

Responsibilities

Oversee the full Alexandria facility, including offices, warehouse, shop areas, parking, and grounds, ensuring the building is safe, clean, functional, and compliant
Plan and manage preventive and corrective maintenance for building systems, including HVAC, electrical, plumbing, lighting, roofing, overhead and dock doors, and compressed air
Ensure fire and life-safety compliance, including fire alarm and sprinkler inspections, extinguisher service, emergency lighting, exit signage, and fire marshal inspections
Manage access control, including keys and badges, alarm systems, security cameras, and after-hours protocols
Serve as the primary point of contact with owners on building-related maintenance, repairs, and building issues
Manage facility vendors and service contracts (janitorial, HVAC, pest control, waste and recycling, landscaping, snow removal, alarm monitoring); solicit bids, negotiate pricing, and hold vendors accountable to scope
Develop and manage the facility budget, track utility and maintenance spend, and identify cost-saving opportunities
Plan and oversee facility improvement projects such as space reconfiguration, racking installation, office moves, and buildouts, coordinating contractors and permits as needed
Maintain the facility emergency action plan, including evacuation routes, severe weather and power outage response, and spill response procedures
Directly supervise the Warehouse Manager (or Assistant Warehouse Manager), setting priorities, coaching, and holding the warehouse team accountable for performance
Provide oversight of daily warehouse operations, including inventory control, the cage assignment system, the shared equipment Sign-In/Sign-Out Log, and equipment inspection and maintenance
Oversee the company vehicle fleet program, including maintenance, repairs, inspection compliance, fuel and toll programs, and registration/insurance documentation
Oversee customer contents operations, including pack-out crate inventory, chain-of-custody tracking, contents cleaning, and storage in line with bailee's coverage requirements
Approve supply ordering, purchase orders, and capital equipment requests; monitor spend against budget and forecast future equipment and supply needs
Partner with Project Managers and field Supervisors to ensure equipment and facility resources support scheduled jobs and emergency response
Ensure facility-wide compliance with OSHA, EPA, DOT, and local fire and building code requirements
Maintain required records, including inspection reports, SDS library, hazardous waste documentation, forklift certifications, and maintenance logs
Lead facility safety walkthroughs, correct hazards promptly, and partner with HR on incident reporting and investigations
Participate and contribute to safety policy and SOP development
Support with onboarding logistics, including vehicle setup, building access, keys and badges, and equipment and PPE issuance
Coordinate facility support for company events, trainings, and visitors
Assist with disposal/dumpster vendor coordination and warehouse staging for pack-out and pack-back jobs as needed
Support facility needs for affiliated operations as assigned