Warehouse Customer Service Rep (Bi-Lingual Korean & English Required)
CJ Logistics•Fullerton, CA
•Onsite
About The Position
At CJ Logistics America, our Customer Service Representatives keep things moving! You’ll be the main point of contact for customers, handle paperwork, schedule shipments, and help keep everything on track behind the scenes. If you thrive in a fast-paced environment and love problem-solving, this role is for you! This role requires bi-lingual proficiency in Korean and English.
Requirements
- High School Diploma or GED required
- Bi-lingual proficiency in Korean and English required.
- Comfortable with Microsoft Office and ready to learn warehouse management systems (WMS).
Nice To Haves
- Shipping & receiving experience is a plus, but a willingness to learn and grow is even better!
Responsibilities
- Be the friendly, go-to expert for both internal and external customers, ensuring top-notch service and smooth operations.
- Manage inbound and outbound shipments, coordinate carrier appointments, and keep schedules on track.
- Process orders, Bills of Lading, and verify documentation with accuracy.
- Assign dock doors, track trailers, and maintain key reports to ensure everything runs smoothly.
- Work closely with shift leads and jump in to support shipping and receiving when needed.
Benefits
- Competitive compensation package
- Rapid Paid! (Ability to get hours worked paid out before payday.)
- Full health insurance (medical, dental and vision)
- 401(k)
- Life insurance
- tuition assistance
- PTO
- Open-door work environment
- Opportunities for advancement!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
