Warehouse Coordinator - Day

Dallas Whse•Hutchins, TX

About The Position

The Warehouse Coordinator supports the tracking and status updates of domestic transportation shipments. The role updates systems and reports with tracking information; verifies that trucks en route have transmitted the Advanced Order File and relevant EDI 215/214 messages; and handles order drops for providers that are not set up for that process. After third-party logistics trucks leave the warehouse, the coordinator reviews orders transmitted to the hub to ensure they were received without errors. As directed, the coordinator communicates with warehouse teams, regional teams, and carriers to obtain and share shipment updates. The position requires adaptability, effective prioritization and multitasking, proficiency navigating systems and spreadsheets, and the ability to build collaborative working relationships while meeting internal and external customer expectations. The associate performs the essential duties with or without reasonable accommodation and may be asked to perform other duties. Regular scheduled attendance is an essential function. This is a non-exempt role.

Requirements

High school diploma.
Computer proficiency with the Microsoft Office suite.
Working knowledge of computer programs and ability to learn new functions and tasks as needed.
Understanding of general warehousing and distribution practices, including order processing, picking, and shipping processes and procedures.
Strong written and verbal communication skills.
Ability to perform tasks using a computer and telephone daily.
Ability to complete repetitive processing steps.
Flexibility with work hours when necessary.
Willingness to adapt to change and remain open to training.
Consistent, regular scheduled attendance.

Nice To Haves

College degree.
Some customer service and call center experience.
Valid driver's license.

Responsibilities

Track trucks with transportation carriers.
Submit and monitor all AOF 215 transmissions to hubs.
Monitor and track outbound trucks for on-time arrival at hubs.
Monitor on-time delivery of store transfers to hubs daily.
Report anticipated late arrivals to OM/AOMs.
Update systems and reports with shipment tracking information.
Ensure trucks en route have successfully transmitted the Advanced Order File and subsequent EDI 215/214 messages.
Submit order drops for providers not set up with the AOF 215/214 process.
Review orders transmitted to hubs after 3PL trucks leave the warehouse and verify they were received without error.
Communicate with warehouse teams, regional teams, and carriers to obtain and provide shipment status updates.
Maintain confidentiality of customer information.
Perform other duties as requested.