Warehouse

BrandSource•Marion, OH

About The Position

Big Sandy Superstore is hiring a Warehouse Clerk to help meet company objectives for freight handling and direct customer service. The role supports customer satisfaction by providing courteous service in the warehouse and assisting customers with loading and unloading merchandise. It also involves processing customer pickups and returns, checking merchandise and inventory, maintaining warehouse records and displays, and following company safety and operating procedures. The position reports to the Warehouse Manager/Operations Manager and may include assisting with customer deliveries outside the store.

Requirements

  • Ability to lift, stoop, bend, push, or pull up to 100 pounds.
  • Ability to sit or stand for up to a 10-hour shift.

Responsibilities

  • Provide courteous service and assist customers with loading and unloading merchandise.
  • Process customer pickups and returns, recording required information and verifying merchandise, location, vehicle details, account balance, and safe receipt of merchandise.
  • Thank customers for their purchase using the company’s specified wording.
  • Issue, receive, and store materials, supplies, and equipment according to established procedures.
  • Maintain open communication with management.
  • Complete lists and keep the floor current according to the Visual Merchandiser’s display instructions.
  • Maintain a customer pickup list and ensure each customer receives assistance.
  • Complete the warehouse closing checklist.
  • Inspect received merchandise and validate its condition and inventory accuracy.
  • Follow company safety rules and operating regulations, report safety violations, and wear required safety equipment.
  • Verify dock gates are secured with a safety chain or shut.
  • Maintain the safety and security of company property.
  • Keep equipment, work areas, records, and files clean and orderly.
  • Complete other responsibilities assigned by store management, potentially including assisting with customer deliveries outside the store.
  • Support company policies, changes, systems, and work rules related to the position.

Benefits

  • Health insurance with PPO 2000 or HSA 3000 plan options.
  • Dental insurance with no waiting period.
  • Vision coverage.
  • $10,000 life insurance policy paid in full by the company.
  • 401(k) plan with administrative fees paid by the company.
  • Employee Stock Ownership Program (ESOP).
  • Paid time off.
  • Employee discount on all merchandise.
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