Warehouse Clerk Lead

DNATA US Inflight Catering•Inwood, NY

89d•Onsite

About The Position

The Warehouse Clerk Lead at dnata Catering plays a key frontline leadership role within warehouse operations. This position serves as the primary point of contact for Warehouse Clerks during assigned shifts and supports the Warehouse Supervisor in overseeing daily inventory, receiving, storage, and distribution activities. The Warehouse Clerk Lead performs all core warehouse functions while providing hands-on guidance, coordinating workflow, reinforcing safety and food compliance standards, and ensuring operational efficiency. This role helps maintain accurate inventory control, proper stock rotation, and timely order fulfillment to support dnata Catering’s on-time performance and operational excellence. This is a working lead position actively engaged in daily warehouse tasks while providing direction and support to team members.

Requirements

Minimum of two (2) years of warehouse, inventory, or logistics experience
Ability to read, write, and communicate effectively in English
Strong leadership and interpersonal skills
Ability to provide direction while maintaining a collaborative team environment
Strong attention to detail and inventory accuracy
Ability to work efficiently in a fast-paced, time-sensitive environment
Ability to lift, push, pull, and move 40 lbs. or more
Ability to work holidays, weekends, nights, and mornings as required
Must observe all safety and security procedures, report unsafe conditions, and properly use equipment and materials.

Nice To Haves

High School Diploma or GED preferred
Prior experience in a lead or team support role preferred
Forklift certification preferred

Responsibilities

Perform all Warehouse Clerk responsibilities including receiving, inspecting, storing, and issuing products, equipment, and supplies
Monitor inbound flights and ensure storage equipment and assigned cages are properly secured
Monitor and secure duty-free goods
Move stock on flat surfaces and inclined ramps using hand trucks, lifts, and pallet movers
Restock, move, and rotate inventory within all storage areas (FIFO compliance)
Assist with inventory counts, cycle counts, audits, and discrepancy resolution
Maintain clean and organized storage areas daily, including spill and breakage cleanup
Break down refuse containers for proper disposal
Ensure compliance with HACCP, food safety, and company standards
Perform duties safely to prevent injury to self and others
Provide day-to-day direction and workflow coordination for Warehouse Clerks during assigned shift
Serve as the first point of contact for operational questions and issue resolution
Support the Warehouse Supervisor with shift assignments and task delegation
Monitor productivity and accuracy standards, reinforcing expectations in real time
Train and onboard new warehouse employees on processes, safety, and compliance requirements
Ensure team adherence to safety, security, and food handling procedures
Escalate operational issues, inventory discrepancies, or performance concerns to Supervisor
Support continuous improvement initiatives and process efficiencies
Model professionalism, accountability, and teamwork
Perform other duties as assigned by management