About The Position

As a Warehouse Clerical Support Administrator, you’ll help create exceptional online shopping experiences by ensuring order integrity for customers. You’ll use system audits, research, issue escalations, and communication between teams to manage direct-to-customer orders through email and phone correspondence and internal systems.

Requirements

  • Able to stand and sit for long periods of time.
  • Able to work in an environment that is not climate controlled.
  • Able to lift up to 50 pounds with or without accommodation.

Nice To Haves

  • Previous customer service experience.
  • Working knowledge of Microsoft Office.
  • Ability to learn new software programs and work with multiple operating systems.

Responsibilities

  • Enter, verify, maintain, and correct data on a computer or handheld scanning device.
  • Create work assignments for warehouse personnel.
  • Complete distribution center reports.
  • Process records, document data, and prepare reports for various control areas of the center.
  • Resolve issues concerning vendor appointments, shipment quality, damage, and third-party logistics delivery.

Benefits

  • Competitive pay.
  • Great employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leaves of absence and potential pay sources, subject to eligibility and applicable conditions.
  • Paid time off (vacation or PTO), based on eligibility and applicable conditions.
  • Certain roles may be eligible for incentive pay, subject to eligibility.
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