Warehouse Automation Maintenance Manager

Ryder Supply Chain Solutions•Lancaster, TX
•$110,000 - $115,000•Onsite

About The Position

The Automation Maintenance Manager manages and executes a comprehensive maintenance program for automation and facilities within an assigned business unit. The role ensures maintenance objectives, plans, and strategies are communicated and implemented, oversees hourly maintenance employees, and leads the performance, reliability, and continuous improvement of autonomous vehicle systems (AGVs/LGVs) in a highly automated distribution center. The position is based in Lancaster, Texas, and supports a 24/7 automated operation. The manager oversees day-to-day health and performance of AGV/LGV systems, including uptime, fault response, battery diagnostics, software platforms, and integrations with warehouse execution and control systems. The role includes hands-on troubleshooting, preventive maintenance planning, repair project planning, vendor and spare-parts cost tracking, team performance management, and reporting on equipment health, downtime trends, and maintenance KPIs. The manager also conducts root cause analysis and drives corrective actions and continuous improvement. Travel is required at 0–10%.

Requirements

  • High school diploma or GED.
  • At least 3 years of maintenance management experience supervising others.
  • At least 5 years of automation/mechanical maintenance experience.
  • Advanced knowledge of electrical systems, including high-voltage systems, mechanical equipment, conveyance systems, and warehouse automation.
  • Advanced vendor-management experience.
  • Advanced experience troubleshooting automation control issues using Warehouse Control Systems (WCS), Warehouse Execution Systems (WES), or advanced PLC troubleshooting.
  • Advanced experience maintaining spare-parts inventories and preventive-maintenance schedules using a Computerized Maintenance Management System (CMMS).
  • Required basic proficiency in MS Excel and maintenance software.
  • Ability to build and maintain professional relationships across organizational levels, including peers, work groups, customers, and supervisors.
  • Ability to manage multiple internal and external customers through a team to meet required timelines.
  • Ability to read, analyze, and interpret operating manuals, maintenance instructions, blueprints, and similar materials.
  • Critical problem-solving ability, including knowing when and how to escalate issues outside the site.
  • Strong diagnostic and troubleshooting skills in industrial electrical and mechanical systems, including reading schematics, tracing wiring issues, and using diagnostic tools such as multimeters.
  • Effective communication, organization, technical expertise, and collaborative leadership.

Nice To Haves

  • Bachelor’s degree in business, logistics, engineering, or a related field.

Responsibilities

  • Lead a team responsible for maintaining and maximizing uptime of automated warehouse equipment, including AGV/LGV systems, conveyors, and related technologies.
  • Manage day-to-day performance and health of AGV/LGV systems, including uptime, fault response, and battery diagnostics.
  • Monitor AGV software platforms and integrations with WES/WCS systems to optimize vehicle traffic and task efficiency.
  • Ensure equipment and automation meet solution uptime requirements; track basic spare-parts and vendor costs.
  • Manage direct reports, including LGV Technicians and LGV Fault Chasers (“Wranglers”), and track and minimize staff overtime.
  • Plan preventive maintenance and typical repair projects for assigned sites, and perform day-to-day troubleshooting and repair.
  • Identify and drive continuous improvement initiatives and promote accountability.
  • Assist with implementation of business maintenance programs and direct maintenance activities, including policy compliance and support for marketing and sales.
  • Monitor established KPIs, vendor response, and other critical measures supporting automation performance.
  • Lead calibration and alignment of AGV systems, including LIDAR, encoders, navigation sensors, and drive units.
  • Generate and present equipment-health reports, downtime trends, and maintenance KPIs.
  • Manage internal teams to achieve effective, cost-conscious outcomes.
  • Conduct root cause analysis on recurring faults and systemic issues and implement corrective and preventive actions.
  • Adhere to maintenance strategies and perform or manage preventive maintenance on lower- to mid-complexity automated sites.
  • Communicate effectively with customers and site leadership, provide clear updates, and lead issue-resolution efforts.
  • Perform other duties as requested.

Benefits

  • Medical, dental, and vision benefits starting at 30 days.
  • 401(k) savings plan with company match.
  • Discounted employee stock purchase options.
  • Employee discounts on tools, cars, appliances, travel, and other items.
  • Paid major holidays and paid time off within the first year.
  • Up to 12 weeks of paid maternity leave.
  • Health, prescription, dental, vision, life insurance, and disability insurance options.
  • Paid time off for vacation, illness, bereavement, family leave, and parental leave.
  • The position may be eligible for an annual bonus, commission, and/or long-term incentive plan, depending on level and type.
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