Warehouse Associate

Border States•Phoenix, AZ
•Onsite

About The Position

The Warehouse Associate supports warehouse operations by receiving and inspecting incoming freight, locating and maintaining inventory, filling customer orders, and preparing materials for delivery. The role includes addressing receiving and inventory discrepancies with the appropriate departments, carriers, or vendors, and maintaining safe, orderly work areas and equipment. Depending on operational needs, the associate may assist with customer-service functions, load and unload trucks, and deliver materials to customer sites. Driving-related duties apply as appropriate and require a valid driver’s license; a current medical certification may also be required.

Requirements

  • Two years of work experience preferred.
  • Excellent interpersonal communication skills, including reading, writing, and speaking English.
  • Ability to plan and organize effectively.
  • Excellent customer service skills, including being competent, accurate, responsive, and engaged.
  • Ability to perform job duties accurately, efficiently, and safely.
  • Follow Border States safety program guidelines and policies.
  • For driving duties: be at least 21 years old and hold a valid driver’s license to operate a company vehicle; current medical certification may be required.

Nice To Haves

  • Prior warehouse distribution experience, including forklift operation, is preferred.
  • Knowledge of electrical products and systems is preferred.
  • Working knowledge of Windows, the internet, email, and SAP software is a plus.

Responsibilities

  • Receive incoming freight and check material for damage or shortages.
  • Distribute material to the proper stock locations and maintain accurate locators and orderly shelves.
  • Fill special orders, backorders, and customer orders for delivery.
  • Follow up with departments, carriers, or vendors about receiving discrepancies, damages, and shortages.
  • Check and pack material for delivery.
  • Understand truck routes and coordinate deliveries using company trucks, freight companies, or other carriers as appropriate.
  • Maintain shipping equipment and keep the work area clean and safe.
  • Label and inventory batched managed material as needed.
  • Maintain delivery vehicles in good, clean working condition and monitor maintenance and mileage data, as appropriate.
  • Maintain daily driver logs and vehicle inspection sheets, as appropriate.
  • Operate and maintain equipment safely and follow applicable traffic and safety regulations.
  • Inform appropriate departments of stockouts, inventory discrepancies, and other inventory concerns.
  • Assist City Desk and Will Call with customer service tasks as needed, including order entry, order filling, returns, expediting, technical assistance, and Will Call.
  • Deliver materials to customer sites as needed.
  • Assist with loading and unloading trucks.
  • Notify a supervisor about building or equipment maintenance or repair needs and security concerns.
  • Perform other duties assigned by a supervisor or designee.

Benefits

  • Health benefits
  • Dental insurance
  • Vision insurance
  • Accident, critical illness, and hospital indemnity coverage
  • Flexible spending account (FSA) and health savings account (HSA)
  • Employee Stock Ownership Plan (ESOP)
  • Disability benefits
  • 401(k) retirement plan
  • Life insurance
  • Employee Assistance Program
  • Paid holidays
  • Paid volunteer time
  • Personal leave
  • Bonuses upon achievement of branch and company goals
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