Warehouse Associate - Distribution Center

Bedrosians Tile and Stone•Orange, CA

About The Position

Warehouse associates handle incoming and outgoing products and orders at a distribution center. The role involves inspecting pallets to confirm products match their SKUs, maintaining accurate inventory and reports, following invoicing and pickup procedures, and safely helping customers load orders. Associates maintain a clean, organized, and safe warehouse while providing professional customer service and supporting related duties across warehouse, customer service, or showroom sales functions at some locations.

Requirements

Excellent phone, email, and computer skills.
Ability to lift 100 lbs.
Excellent verbal and written English communication skills.
Close attention to detail and a high level of accuracy.
Self-motivated and proactive, with a willingness to take the extra step.
Flexible work schedule.

Nice To Haves

Prior warehouse experience.
Bilingual in Spanish.

Responsibilities

Maintain an organized, clean, and safe warehouse environment.
Manage inventory, conduct cycle counts, and assist with corporate inventory counts.
Report inventory discrepancies to the branch manager.
Assist customers with loading and unloading vehicles and follow proper invoicing procedures.
Receive products according to protocol, including conducting thorough inspections.
Maintain the warehouse breakage list and report it to the branch manager weekly.
Inspect forklifts and other warehouse equipment daily and report issues to the warehouse lead or branch manager.
Communicate with customer service staff about order discrepancies or issues.
Maintain cleanliness, organization, signage, and stock in the Factory Outlet and slab yard, if applicable.
Answer client questions about products or orders.
Pull stock orders and branch transfers and process them promptly.
Follow warehouse safety protocols and instructions.
Attend safety meetings and help conduct safety inspections.
Maintain a high level of customer service and professionalism.
Multitask and prioritize work through effective time management.
Work cooperatively in a team environment and follow company policies, procedures, goals, and directives.
Perform other duties required for the position.
Where duties overlap, learn current and new product lines; enter orders; follow up on back orders; invoice orders; and follow pickup procedures.
Where duties overlap, follow procedures for pulling, packing, strapping, staging, unloading, shipping, and receiving.