Warehouse Associate - Syracuse International Airport
About The Position
This role supports warehouse operations both on and off the airport site. The Warehouse Associate must be able to process shipping and receiving functions, unload trucks, pull and pack stock orders, and provide maintenance activities for the shops. The associate will communicate and partner with store management, vendors, and airport staff to ensure proper compliance with rules and regulations for deliveries and merchandise movement. The role requires the ability to learn job responsibilities, including understanding the warehouse layout and the various types of inventory and merchandise departments. The position also involves maintaining and delivering stock to various locations throughout the day, pulling reports, and filling orders to ensure adequate merchandise levels. The warehouse associate works directly with sales associates and managers, assisting with stock put-away, planograms, and promotions. Stock Associates may also be called upon to perform store functions such as customer service, register transactions, and maintenance.
Requirements
- High school diploma or equivalency required
- Minimum one year of warehouse retail or customer service experience required
- Must have strong customer service and effective communication skills
- Work with a consistent sense of urgency.
- Able to prioritize and handle several projects at once
- Must be a self-starter and ability to work with minimal instruction.
- Able to adapt to changing priorities and unexpected situations
- Computer work
- heavy lifting (40 lbs.)
- long standing periods
- climbing
- lifting
- bending
- nights or weekend work
- early morning, evening and weekend work and holidays
Nice To Haves
- Bachelor’s degree preferred
Responsibilities
- Put the customer first at all times, (internal and external customers)
- Provide best in class customer service through efficient inventory control processes and distribution
- Proper utilization and respect for company issued tools and resources, with applications based on security practices of work environment
- Create and maintain good working relationships with fellow associates
- Maintain store / stockroom / warehouse appearance with respect to creating a safe working environment in compliance with Health & Safety regulations, visual merchandising, housekeeping and maintenance standards
- Efficiently and accurately conduct receiving, cycle counts, product returns, transfer transactions, etc. on our handheld or Company equipment
- Efficiently and accurately complete any required process controls (paperwork, etc.)
- Ensure consistent application of stock security as per defined processes
- Be able to resolve inventory control issues and escalate as required
- Accurately report and follow up on all IMT issues
- Identify and report to management discrepancies according to defined process
- Price stock and assist in store stocking, where required
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
