Warehouse Associate - Syracuse International Airport

Retail and Dining PositionsSyracuse, NY
Onsite

About The Position

This role supports warehouse operations both on and off the airport site. Warehouse associates are responsible for processing shipping and receiving functions, unloading trucks, pulling and packing stock orders, and providing maintenance activities for the shops. The role requires communication and partnership with store management, vendors, and airport staff to ensure compliance with rules and regulations for deliveries and merchandise movement. Associates must learn job responsibilities, including warehouse layout, inventory types, and merchandise departments. The role also involves maintaining and delivering stock to various locations, pulling reports, and filling orders to ensure adequate merchandise levels. Warehouse associates work with sales associates and managers on putting away stock, setting planograms, and promotions. They may also perform store functions such as customer service, register transactions, and maintenance.

Requirements

  • High school diploma or equivalency required
  • Minimum one year of warehouse retail or customer service experience required
  • Must have strong customer service and effective communication skills
  • Work with a consistent sense of urgency.
  • Able to prioritize and handle several projects at once
  • Must be a self-starter and ability to work with minimal instruction.
  • Able to adapt to changing priorities and unexpected situations
  • Computer work
  • heavy lifting (40 lbs.)
  • long standing periods
  • climbing
  • lifting
  • bending
  • nights or weekend work
  • early morning, evening and weekend work and holidays

Nice To Haves

  • Bachelor’s degree preferred

Responsibilities

  • Put the customer first at all times, (internal and external customers)
  • Provide best in class customer service through efficient inventory control processes and distribution
  • Proper utilization and respect for company issued tools and resources, with applications based on security practices of work environment
  • Create and maintain good working relationships with fellow associates
  • Maintain store / stockroom / warehouse appearance with respect to creating a safe working environment in compliance with Health & Safety regulations, visual merchandising, housekeeping and maintenance standards
  • Efficiently and accurately conduct receiving, cycle counts, product returns, transfer transactions, etc. on our handheld or Company equipment
  • Efficiently and accurately complete any required process controls (paperwork, etc.)
  • Ensure consistent application of stock security as per defined processes
  • Be able to resolve inventory control issues and escalate as required
  • Accurately report and follow up on all IMT issues
  • Identify and report to management discrepancies according to defined process
  • Price stock and assist in store stocking, where required
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