Warehouse Associate

Mattress Firm•North Charleston, SC
•$18 - $19

About The Position

The Warehouse Associate supports Mattress Firm’s supply chain operations by handling merchandise from receipt through delivery, helping ensure that products are accurate, undamaged, properly stored, and ready for customer delivery or pickup. The role also assists customers, participates in quality assurance, maintains warehouse equipment, and keeps warehouse and surrounding areas clean and organized. The position requires weekend availability, adherence to safety and company policies, and professional communication with internal and external contacts. The role involves frequent sitting, standing, walking, talking, and hearing; use of hands and fingers; reaching; and occasional stooping, kneeling, crouching, or crawling. It requires lifting or moving more than 100 pounds and sight sufficient to support personal and workplace safety. A high school diploma or equivalent and at least one year of general warehouse experience are preferred. The listed pay range is $17.50–$19 per hour, with actual pay based on documented and verified relevant experience. Applications are accepted until December 1, 2026.

Requirements

  • Must be willing to work weekends.
  • Legal authorization to work in the United States without sponsorship; proof of eligibility to work in the United States is required.
  • Strong communication skills.
  • Ability to pay close attention to detail.
  • Ability to manage time efficiently to ensure completion of work.
  • Ability to lift or move more than 100 pounds.
  • Ability to perform the physical demands described for the role, including frequent sitting, standing, walking, talking, and hearing; use of hands and fingers; reaching; and occasional stooping, kneeling, crouching, or crawling.
  • Sight sufficient to ensure the safety of yourself and others.
  • Knowledge of general warehouse operations.
  • Knowledge of the equipment and function of Powered Industrial Trucks for product relocation and safety inspection.

Nice To Haves

  • High school diploma or equivalent preferred.
  • At least one year of general warehouse experience preferred.

Responsibilities

  • Load and unload products from delivery trucks and vendor shipments.
  • Stage deliveries and store products in designated locations.
  • Ensure inventory is dated and rotated according to schedule.
  • Inspect products for defects and damage when receiving or shipping.
  • Obtain appropriate and authorized signatures on paperwork.
  • Assist with customer pickups and provide exceptional customer service.
  • Participate in inbound and outbound quality assurance processes.
  • Operate and maintain order pickers and warehouse equipment; may operate other specialized equipment to move and distribute freight.
  • Maintain the grounds by picking up papers and trash and cleaning the parking lot and building entrance.
  • Keep the stock and merchandise area organized and clean.
  • Mop, sweep, and wash offices, bathrooms, warehouse floors, truck docks, and aisles.
  • Remove trash daily and transport materials to disposal areas; recycle materials.
  • Clean and sanitize products according to Company standard operating procedures.
  • Complete required training modules and certifications by their due dates.
  • Follow safety policies and procedures to support a safe work environment.
  • Communicate professionally with internal and external contacts.
  • Follow Company policies and standards for appearance, functionality, and brand representation.
  • Communicate concerns or issues to leadership to support efficient department and company operations.
  • Carry out company initiatives and other activities requested by the supervisor.
  • Update job knowledge by participating in educational opportunities.
  • Contribute ideas to optimize or improve the team, department, and Company.

Benefits

  • Career growth opportunities through on-the-job training and development programs.
  • 401(k) with employer matching.
  • Mental health and life resources.
  • Medical, dental, prescription, and vision plans.
  • Get paid on-demand.
  • Base pay or uncapped commission.
  • Employee discounts on Mattress Firm sleep products and accessories.
  • Additional bonus opportunities may be available at the Company’s discretion for eligible roles.
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