Warehouse Associate

Mattress Firm•San Marcos, TX
•$19 - $20

About The Position

The Warehouse Associate supports Mattress Firm’s supply chain operations by handling products from receipt through delivery or customer pickup. The role includes loading and unloading merchandise, staging deliveries, storing and rotating inventory, inspecting products, completing shipping paperwork, and participating in quality assurance. Associates operate and maintain order pickers and other warehouse equipment, assist customers with pickups, and keep warehouse areas, offices, bathrooms, docks, aisles, entrances, and grounds clean and organized. The role also requires completing training and certifications, following safety policies and company standards, communicating professionally, and escalating operational concerns to leadership. The position works 12 p.m. to 8 p.m. and requires weekend work. It involves frequent sitting, standing, walking, talking, and hearing; use of hands and fingers; reaching; occasional stooping, kneeling, crouching, or crawling; and lifting or moving more than 100 pounds. A high school diploma or equivalent and one or more years of general warehouse experience are preferred, but not stated as requirements.

Requirements

  • Legal authorization to work in the United States without sponsorship and proof of eligibility to work in the United States.
  • Strong communication skills.
  • Ability to pay close attention to detail.
  • Ability to manage time efficiently and complete work.
  • General knowledge of warehouse operations.
  • Knowledge of Powered Industrial Truck equipment and function for product relocation and safety inspection.
  • Ability to lift or move more than 100 pounds.
  • Must work weekends.

Nice To Haves

  • High school diploma or equivalent.
  • One or more years of general warehouse experience.

Responsibilities

  • Load and unload products from delivery trucks and vendor shipments.
  • Stage deliveries and store products in designated locations.
  • Date and rotate inventory according to schedule.
  • Inspect products for defects and damage when receiving or shipping.
  • Obtain appropriate authorized signatures on paperwork.
  • Assist customers with pickups and provide exceptional customer service.
  • Participate in inbound and outbound quality assurance processes.
  • Operate and maintain order pickers and warehouse equipment; potentially operate other specialized equipment to move and distribute freight.
  • Maintain grounds and keep stock and merchandise areas organized and clean.
  • Clean offices, bathrooms, warehouse floors, truck docks, aisles, and building entrances; remove trash and recycle materials.
  • Clean and sanitize products according to company standard operating procedures.
  • Complete required training modules and certifications by their due dates.
  • Follow safety policies and procedures.
  • Communicate professionally with internal and external contacts and report concerns or issues to leadership.
  • Follow company policies and standards for appearance, functionality, and brand representation.
  • Execute company initiatives and other activities requested by the supervisor.
  • Participate in educational opportunities to update job knowledge.
  • Contribute ideas to optimize or improve the team, department, and company.

Benefits

  • Career growth opportunities through on-the-job training and development programs.
  • 401(k) with employer matching.
  • Mental health and life resources.
  • Medical, dental, prescription, and vision plans.
  • On-demand pay.
  • Base pay or uncapped commission.
  • Employee discounts on Mattress Firm sleep products and accessories.
  • Potential additional bonus opportunities for eligible roles, at the company’s discretion.
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