Warehouse Associate

Border States•Orlando, FL

9h•Onsite

About The Position

The Warehouse Associate supports warehouse operations by receiving incoming freight, checking materials for damage or shortages, distributing items to the proper stock locations, and filling customer orders, special orders, and backorders. The role maintains assigned inventory locations and ensures stock is correctly labeled, inventoried, and orderly. It also involves packing materials for delivery, coordinating shipments and deliveries when needed, maintaining shipping equipment and delivery vehicles, and following applicable safety and traffic regulations. The associate reports stockouts, inventory discrepancies, and other concerns to the appropriate departments. The position may also assist with customer service in the City Desk and Will Call areas, deliver materials to customer sites, and load or unload trucks.

Requirements

Excellent interpersonal communication skills, including reading, writing, and speaking in English.
Ability to effectively plan and organize.
Excellent customer service skills, including being competent, accurate, responsive, and engaged.
Ability to perform job duties accurately, efficiently, and safely.
Work safely and follow Border States safety program guidelines and policies.
If driving, be at least 21 years of age and possess a valid driver's license to operate a company vehicle; current medical certification may be required.

Nice To Haves

Two years of work experience preferred.
Prior warehouse distribution experience, including forklift operation, preferred.
Knowledge of electrical products and systems preferred.
PC working knowledge of Windows, the internet, email, and SAP software is a plus.

Responsibilities

Receive incoming freight and check materials for damage or shortages.
Distribute materials to the proper stock locations and maintain assigned inventory locations with correct locators and orderly shelves.
Fill special orders, backorders, and customer orders for delivery.
Follow up with departments, carriers, and vendors about receiving discrepancies, damages, and shortages.
Check and pack materials for delivery.
Understand truck routes and coordinate deliveries using company trucks, freight companies, or other carriers as appropriate.
Maintain shipping equipment and keep the work area clean and safe.
Ensure batched managed material is accurately labeled and inventoried as needed.
Maintain delivery vehicles in clean, good working condition and monitor maintenance and mileage data as appropriate.
Maintain daily driver logs and vehicle inspection sheets as appropriate.
Operate and maintain equipment safely and follow local, state, and federal traffic and safety regulations.
Support warehouse operations and inform appropriate departments of stockouts, inventory discrepancies, and other inventory concerns.
May assist City Desk and Will Call with customer service, order entry, order fulfillment, returns, expediting, technical assistance, and related functions.
May deliver materials to customer sites and assist with loading and unloading trucks.
Notify a supervisor about building or equipment maintenance or repair needs and security concerns.
Perform other duties assigned by a supervisor or designate.