Warehouse Associate

Mattress Firm • Charleston, SC

1d

About The Position

The Warehouse Associate supports the final step of the Mattress Firm shopping experience by handling merchandise and helping ensure deliveries arrive on time and products are set up properly. The role includes receiving, storing, staging, inspecting, and moving products; assisting customers with pickups; maintaining warehouse equipment; and keeping the warehouse, surrounding grounds, and other designated areas clean and organized. The associate must follow safety procedures, complete required training and certifications on time, communicate professionally, and uphold Company policies and standards.

Requirements

• Must be willing to work weekends.
• Legal authorization to work in the United States without sponsorship; proof of eligibility to work in the United States is required.
• Strong communication skills.
• Ability to pay close attention to detail.
• Ability to manage time efficiently to ensure work is completed.
• Knowledge of general warehouse operations.
• Knowledge of Powered Industrial Truck equipment and its function for product relocation and safety inspection.

Nice To Haves

• High school diploma or equivalent preferred.
• One or more years of general warehouse experience preferred.

Responsibilities

• Load and unload products from delivery trucks and vendor shipments.
• Stage deliveries and store products in designated locations.
• Ensure inventory is dated and rotated according to schedule.
• Inspect products for defects and damage when receiving or shipping.
• Obtain appropriate authorized signatures on paperwork.
• Assist with customer pickups and provide exceptional customer service.
• Participate in inbound and outbound quality assurance processes.
• Operate and maintain order pickers and warehouse equipment; may operate other specialized equipment to move and distribute freight.
• Maintain grounds by picking up papers and trash and cleaning the parking lot and building entrance.
• Keep the stock and merchandise area organized and clean.
• Mop, sweep, and wash offices, bathrooms, warehouse floors, truck docks, and aisles.
• Remove trash daily, transport materials to disposal areas, and recycle materials.
• Clean and sanitize products according to Company standard operating procedures.
• Complete required training modules and certifications by their due dates.
• Follow safety policies and procedures to help ensure a safe work environment.
• Communicate professionally with internal and external contacts.
• Follow Company policies and standards for appearance, functionality, and brand representation.
• Communicate concerns or issues to leadership to support efficient department and company operations.
• Carry out Company initiatives and other activities requested by the supervisor.
• Update job knowledge by participating in educational opportunities.
• Contribute ideas to optimize or improve the team, department, and Company.

Benefits

• Career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• On-demand pay.
• Base pay or uncapped commission.
• Employee discounts on Mattress Firm sleep products and accessories.
• Additional bonus opportunities may be available at the Company's discretion for eligible roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED